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February 2024 by Tobi Adeoye
Got a courtesy car at this Enterprise location and the service was great! Gary made me feel comfortable about the process and confident about the company's ability to take care of my needs. As someone who isn't the most knowledgeable about cars I appreciated his honesty and integrity!
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January 2024 by Brad Pickens
Friendly helpful courteous did what they could to help
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January 2024 by Jackson Mitchell
This Enterprise location is amazing! I was helped by Reed, Gary, and Aidan and they were extremely helpful, knowledgeable and made the entire experience a breeze! If I or anyone I know is in need of a rental car I will make sure to tell them to go to this location and ask for 1 of the 3 gentleman mentioned above. Thank you guys again!
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January 2024 by David Gregory
The rental was arranged by my insurance company. (My car was hit by a bicycle.) Enterprise picked me up at the repair shop and drove me to the office where I signed the papers. When my car was ready, I drove to the repair shop and left the car. It was easy and the car was great.
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January 2024 by Mike Hagan
Great customer service, always accommodating. Reid and the team make the process quick and easy.
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January 2024 by Richard Fowler
Getting 1 star because I can't give a 0 star review. I came into the Wadsworth branch with an Enterprise car I had rented elsewhere that had a flat tire. I was riding on the spare and had talked with roadside assistance about a swap at this branch (Wadsworth). When I arrived, they did try to get the tire fixed at a nearby Firestone at Enterprise expense, but they were not able to repair the tire. At that point, I was told the only option for my family of 4 with luggage to drive from Denver to Phoenix was a Honda Civic. I asked if they could look at other branches and was told no because they only profit if I rent from this branch - each branch is a separate entity. They also said I could go to the airport, which is a 45 minute drive. Curiously, they never asked how long I had been driving on the spare. I made it to a branch in Englewood and called roadside assistance again. They asked about the miles on the spare (75 at that point) and told me the car was no longer safe to drive and would have to be towed. Interesting that the Wadsworth branch put me back on the road in a car their own company classified as inoperable. The Englewood branch was great - I'll review them separately. They understood the gravity of the situation and found a car for my family. The icing on the cake was the Wadsworth employees telling me that they would not help me as I was arguing with them after they had provided an option for me. Realize that my "argument" was telling them that a Honda Civic was not an option as my family can not physically fit in a Civic with our luggage for an 800 mile trip. I've rented at many Enterprise branches and never had an experience like this. Putting my safety at risk and being rude while doing it. I just hope others steer clear (pun intended) of this branch.
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January 2024 by Erin Merelli
I have rented from Enterprise countless times and its always a positive experience, with unexpectedly good customer service.
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December 2023 by River Leung
The staff is incredibly friendly and helpful and goes above and beyond. They understand when policies need to be flexible for some people in certain situations, i had to rent a car over the month limit while mine was getting repairs done and they gave me no trouble in extending my contract. They even remembered me from a month earlier. I am transgender and the staff was very respectful to use my chose name and pronouns (with out ever asking for them) even when my legal name was what showed up on their computers. I expected average service but got suberb service! Thank you to the staff at this rent-a-car!
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December 2023 by Cindy Tracy
Amazing Customer service reps, they are fast and efficient. Car was ready and pulled to the front of the building. Car was very clean and well maintained. Everything was paperless, which I appreciate!
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December 2023 by Bob
Once again these guys took care of me with no hassle and a mob of people before and after the holiday. Mad props to Aidan for making sure they did NOT give me a POS Nissan Versa again!
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November 2023 by Jessica Graham
This place uses some kind of soap that nowhere else uses because it actually works and it works quickly It doesn't matter if you wash your car yourself or if you go through the auto wash that they have here it comes out no bugs I wipe down the car and the paper towel was completely clean afterwards. Can't say that about many places. The only drawback is the vacuums leave a little bit to be desired on suction lol but it's a small price to pay for the car actually being clean! The picture is of the paper towel that I used to wipe off the door handles in the back of the car pretty much spotless.
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November 2023 by Christie Epperly
I have rented here several times and always had a great experience. I usually work with Reed who is friendly, accommodating and efficient. He even calls to make sure everything is going well during the rental. I really appreciate the excellence service by this office. Ther are offices closer to my home but I only rent here. Great job team!
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September 2023 by JayR Trvlr
I usually do not go to businesses that have 3 ⭐️s , it’s not a consistent good service unfortunately, so, because they do not need to keep the keep the client that has to go to their agency that’s used by the insurance company there’s no incentive to do a better job. Unfortunately for them I’ll have to change rental agencies. Not giving any extra $. I’m keeping The 3 stars because of my previous time I rented a car… good bye Enterprise plus…
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September 2023 by juan garcia
The experience was overall very good. The car was excellent and clean. The manager Brandon was very polite and helpful. Really made the process very easy. I'll definitely be coming back here for rentals.
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September 2023 by Dana Muncey
I absolutely love Enterprise! I have never had an issue with them. They are my go to when I need a rental
