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February 2023 by Christian B.
Even though I usually go to the Park Meadows store, this location also lived up to the fine Dillards reputations that im used too. This store is smaller, but less crowded and still has most of the same merchandise. The clerks are friendly and helpful and check out was a breeze. I was also surprised with the free bag of hot, fresh popcorn at the register. Good experience all around.
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August 2022 by Google user
Ashley took her time and gave me a excellent mens hair cut. Definitely recommend
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July 2022 by Benjamin Boyle
Ashley took her time and gave me a excellent mens hair cut. Definitely recommend
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July 2022 by Yanehisy H.
They have very comfy chairs but they had expired olives and it's was very non appealing to look at while I had to wait to try on a shoe and it made me not want to sit on the very comfy chair.
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March 2022 by Matt B.
Jason in the shoe department is beyond fantastic! He's absolutely brilliant and will get you the best shoe for you. Go see him!
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December 2021 by Robb C.
I hadn't been here for quite a while and since my friends and I all went to the Southwest Mall, I decided to look for shirts. I found 2 and they were both on sale. Dillard's carries a wide variety of quality items, I can usually find something I need. On top of this, there were several fitting rooms scattered all over the men's department. Like most businesses, an inattentive staff member can affect customer satisfaction: a male staff member internationally avoided me when I approached him. Overall, I can recommend this business.
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March 2021 by Fredeline Pierre
Great customer services, like my purchase.
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March 2021 by clazzi chic
Brandy is amazing ❤❤❤
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December 2019 by Brandi P
Cynthia was my stylist and she’s great. She had to fix what another stylist did to my hair, it looked awful until she fixed it. Cynthia fixed my color and haircut. I’ll definitely be going back, and she’s pretty far from where I live. It’s hard to find a good hair stylist with reasonable prices. They also have really good hair and skin products as well.
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September 2019 by Donna H.
Great experience at the Aveda salon at Dillard's. Thanks Cynthia for my awesome new nails! She does acrylic and does NOT use dremel drills to file. She files by hand and I love that. The salon is nice and clean and I am looking forward to going back.
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August 2019 by Jess O.
We're looking to buy new shoes with my father and and after my father picked up a shoe he liked the older African-American gentleman with the grey hair and beard approached us and asked if we need help, we initially declined and he pestered to help us even taking away the shoe from the fathers hand pretty forcefully after that we were just thinking "Sure whatever then" but he took the shoe away and told my father "You got the wrong size see you needed help" my father replied with "Well I'm still in between size 9-10" and the employee just said "Whatever sir" about 3 times ignoring us and not getting us the "correct size" so we just left after being disrespected
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March 2019 by Barb T.
I used to love this store, but after my experience today, not sure I will ever come back. I stopped in about 1145 looking for my Easter dress, I did find it and was really happy, had to search for a sales girl but I was treated with the utmost respect, until...I went upstairs and found earrings, there was no one helping I finally was helped my a girl that was so rude and looked down on me as if she couldnt be bothered to help me. I then went to the Dior makeup counter again no one there, the only person working was a woman at the Lancombe counter helping a family when I asked her if anyone was working at the Dior counter she got who I thought was her manager that came and helped me but this woman also looked her nose down on me as if she couldnt be bothered. As someone that works in customer service for over 20 years; this store lacks management you do NOT treat customers that way. Its lunchtime on a saturday and you dont have enough people working? I will take my business to Macys, Nordstrom and Neiman Marcus
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November 2018 by Heather M.
I love the cleanliness of the store and the help you receive from the floor personnel. Many different sale and clearance racks but they are managed as well as the regular racks. You don't feel like you are in Ross digging Thru seconds!
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October 2018 by Catherine S.
This is a very well kept store and the displays and organization are impeccable but I can never find anyone to help me. I have to walk through several departments before I can find assistance.
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September 2018 by Alex G.
The worst customer service I've experienced here happened today. I was looking at the handbag section and looking at their vintage designer section. There was three sales associates standing there talking. Didn't greet me or even ask me if I needed help finding something. I've worked in retail and food industry since I was 16 and they have always been huge on customer service and this was just bad. I found a Gucci wallet I was very interested in but I didn't want to give my money to this place. Definitely will not be going to this Dillard's ever again. Absolutely terrible! Don't recommend this place.
