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February 2024 by Luisa Bonilla
Maria Volle, Branch Manager at the PNC bank in Highlands Ranch was extraordinarily helpful, patient and knowledgeable. I needed to be added to my mother's account and Ms. Volle made the entire process a pleasant one although there were some glitches. She also helped me setup online banking. It was very easy thanks to her. Ms. Volle is very kind, pleasant and thorough.
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April 2023 by Patrick Winters
Former BBVA customers who closed accounts before the merger with PNC better check to see that PNC did not start PNC accounts. I found out that I have been charged fees since October 2021 on accounts that I didn't know existed with PNC.
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December 2022 by Milan B
The atmosphere at this branch is detrimental. Sonia Torres is the rudest, mean, nasty teller. As a client witnessed how this evil Sonia Torres treats people says a lot about her.
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September 2022 by Anne M
The atmosphere at this branch is detrimental. Sonia Torres is the rudest, mean, nasty teller. As a client witnessed how this evil Sonia Torres treats people says a lot about her.
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July 2022 by Peter N. Milligan
Avoid this awful branch like the plague. "Welcome to PNA, drop dead."
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April 2022 by Ann Ann
The atmosphere at this branch is detrimental. Sonia Torres is the rudest, mean, nasty teller. Stay away from this Bank and rude teller Sonia Torres.
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August 2021 by Curtis Palmer
Terrible service very rude and unfriendly. I will be banking elsewhere. The other aseociates have always been nice but Sonia who I believe is the lead was very rude and unprofessional. Changing banks
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August 2021 by Abby S
Sonia Torres is very unprofessional. I've been coming to this bank to bring deposits for two weeks now and she starts telling me she cannot deposit because I don't have my I.D. even though I haven't been told this the entire time. Also they close at five I arrived here at 4:45 and she didn't want to process my cash to give me receipts until the next day which the other lady that works here has never been rude to my nor talked to me the way she was. Thank goodness I do not bank here and will be pushing my owner to not bank here.
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August 2021 by Brittani Mae
Sonia Torres is extremely rude and unprofessional. I've never felt so belittled by someone, especially when I entrust all my money within this establishment. I am now looking to find a different bank. A little customer service goes a long ways.
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August 2021 by Sm7121
Terrible service very rude and unfriendly. I will be banking elsewhere. The other aseociates have always been nice but Sonia who I believe is the lead was very rude and unprofessional. Changing banks
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September 2019 by Bradley Brad
Staff is very helpful . Irena is excellent and deserves a raise.
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July 2019 by Slavin Nabokov
"Great bank, and the best coustmer service I've seen in a while."
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June 2019 by Madison R.
BBVA Compass has always taken good care of me and been very helpful. :) the people there are always happy to help me solve any issues, and the app is very easy to use. I've been with them for years and am still a happy customer.
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April 2019 by Andrew Osborne
I went in to cash my check and was treated by a young man and a woman. This was my first time at this location. They were both professional and made me laugh quite a few times. The young man Oscar recommended that I download the app and showed me some neat features. I'll be using this bank for my needs from now on. Thanks a lot guys!
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August 2018 by Mike Rawls
Crappy customer service bank would not make change for my 16 year old girls who were exchanging mixed change for 29 dimes. Forcing them to buy 5.00 worth of dimes. The caused the to have to use atm to pull out money to buy the extra dimes incurring 4.00 charge from compass bank, 3.00 charge from there bank. Full disclosure I'm not a customer never will be now but how hard is it to give 29 dimes for 290 pennies. Awesome job.
