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February 2024 by Eric Goplin
Mike was friendly and efficient during my car battery replacement. I was pleased with the online walkthrough to ensure the battery purchased was a match for my car. I will return for future needs in large part due to the service provided by Mike.
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February 2024 by Joe Dalton
Salesman was condescending. Won't go back
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December 2023 by Stephen Morrison
I recently had a car battery replaced and had a great experience! Mike was excellent and answered all of my questions, and quickly and successfully installed my new car battery!
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December 2023 by David Wickhem
Great experience! super friendly, great products, super fast free install of my new truck battery! A+++ all around!
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December 2023 by Rick Bearce
Had an appointment for a phone screen repair. Told them my appointment time, handed them the phone, and got a blank stare. The employee didn't know we had an appointment and seemingly didn't even know they repaired phone screens. Should be a one hour job tops. 9:30am drop off and they said they might be able to have it done by 5pm. I left and cancelled the appointment. Another example of the zero effort "customer service" that's become all too normalized post COVID.
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December 2023 by Aaron Evarts
Horrible customer service. Lotnof better options in town.
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December 2023 by CP
Greg was super helpful and really knows his stuff. Great job
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August 2023 by Pilar Heslin
Unfortunately, I visited this store with a specification sheet for the type of battery I need. The sales rep that helped me told me that the product he chose matched my required specs. I asked multiple times to clarify if this product really matched the specs I showed him. He lied and told me that it does multiple times.An hour later, I found out that the product I was sold is not even close to being suitable for my needs and does not meet the required specs I showed the sales rep.I returned to the store with all products in the original pristine packaging with my valid receipt, still within one hour of my purchase. The person who helped me was extremely difficult to work with and attempted to not give me a refund for the returned items.If you are looking for product knowledge, honesty, or customer service, I would NOT recommend visiting this store.
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August 2023 by Mikayla Vallejo
Went in to ask a few simple question about the keys to my car and the 2 men that were working were very rude (one old man, and one names Kaleb). As someone who has little to no knowledge at all about this , it would have been nice to be informed of the whole process. Instead of feeling like a burden. Hopefully management can teach their employees to have better customers service . And re-iterate that not everyone knows about these things !
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August 2023 by Gray Buckley
Another happy experience at Batteries Plus. Don’t know how they manage to recruit such talented people.
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June 2023 by Brian Crumpton
Amazing and fast service! Came on a busy Sunday afternoon and the staff member still went above and beyond what we expected.
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June 2023 by Meejeong Yi
I have a kia sedona and my battery was dead. I went to auto shop and they said I have to wait one and half hours to replace it and more bad things they don't have same one so should be ordered. So I visited this shop and manager said to me he could replace it without no fee and it just took 5 minutes. That's it!! There is no reason I didn't chose this shop. Easier and faster and cheaper then any other ones. Also he is a best manager who I met before. I really recommend this shop!!
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May 2023 by Talia Bock
My son broke his iPhone screen and they fixed it within an hour! Fast, friendly service. Definitely using them again
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May 2023 by Matthew Campanella
Great selection, knowledge and service! Every time I need a specialty battery or related product I visit this location. (I live 2 hours away) thanks again boys!!
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May 2023 by Bob Shiflet
Great customer service, knowledgeable, helpful.Great product at great price.
