-
August 2024 by R R
We chose Ace Storage for their customer service and prices. At the previous location they did not answer the phone or return phone calls. At Ace Storage she answered our questions and was very friendly. When we came in to sign our lease we were given refreshments and had a very pleasant conversation.
-
August 2024 by Ty Weyer
Lynn at the front desk is very disrespectful and unprofessional. The way she talks and treats people is not acceptable. Even to the point she hangs up the phone and then puts your calls to voicemail. That is the reasoning for 1 star. I may have put a total of 2 reviews over the course of my life and they were 5 stars. I don't like confrontation or negativity but beyond me how she acts. I will give 5 stars to the facility and storage it is a very good setup and convenient.
-
June 2024 by Derek R
Awesome storage facility. Flexible, sweet staff, and good value! Thank you!!!
-
May 2024 by Thomas Barham
cheapest option and great staff and storage
-
May 2024 by Jackson Berry
Very helpful staff. Very secure facility.
-
May 2024 by Megan Pray
Great place friendly staff
-
April 2024 by Robert A. Morris
Lynn was very helpful and efficient. Facility is a good value for this area.
-
April 2024 by Rebecca Howard
Lynn is great! The whole process was so easy. And the facility is great.
-
April 2024 by Gorsuch Landscapes
I have rented multiple units with Ace for over 7 years now. Bo the owner is very accommodating and helpful with my storage needs. Lot is well kept, secure, and maintained. I feel comfortable storing my business equipment there. Friendly staff. Reasonable prices. And it's 24 hours. Definitely recommend!
-
March 2024 by Nikole F.
Ace Storage is the best place to store your RV. Clean, safe, and the staff is super helpful. I would give it 10 stars!
-
January 2024 by Esther Hoagland
Clean perfect size storage. Reasonably priced. Great customer service.
-
January 2024 by Deb R.
I love the price and the area of Ace Storage. Friendly service and if I need help there is alway a quick response!
-
May 2023 by Cornelius Praeda
Well-run operation. Clean, spacious facility, and the staff was very helpful. Had to coordinate everything over the phone, from 2000 miles away, and it all went off without a hitch!
-
April 2023 by Ryan Lucero
Do not use this business. I paid for a year in advance (big mistake). They told me any portion of that advance payment would be refundable. I had to cancel due to change of plans. So I had about 8 months or so left on my account.I informed them that I need to cancel and get a refund for the remaining months. The lady in the office then informed me they don't do refunds, but she will ask her boss, since I paid all that in advance.I totally understand not refunding partial months. That's no problem. But $130/month x 8months = $1040.00 that's at stake.The lady told me to sign the cancellation form, and she would get back to me in a couple days. They decided not to refund me. So I asked if I can still store my trailer there. They said no since I signed the cancellation form, I would need to start over, and pay again.These guys are crooks. And I am planning to take them ti small claims court
-
March 2023 by Ryan L.
Do not use this business. I paid for a year in advance (big mistake). They told me any portion of that advance payment would be refundable. I had to cancel due to change of plans. So I had about 8 months or so left on my account. I informed them that I need to cancel and get a refund for the remaining months. The lady in the office then informed me they don't do refunds, but she will ask her boss, since I paid all that in advance. I totally understand not refunding partial months. That's no problem. But $130/month x 8months = $1040.00 that's at stake.The lady told me to sign the cancellation form, and she would get back to me in a couple days. They decided not to refund me. So I asked if I can still store my trailer there. They said no since I signed the cancellation form, I would need to start over, and pay again. These guys are crooks. And I am planning to take them ti small claims court
