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April 2024 by eddee “eddee” foster
No place to sit while waiting for someone to help me. EDDEE
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October 2023 by John Bess
I’ve been banking at the Littleton branch for many years. Everyone at this location is wonderful to work with-especially Jocelyn. Most recently, there was fraudulent activity on my card. Academy Bank was on top of it and alerted me so I wasn’t damaged by the charges. I highly recommend the Littleton Academy Bank.
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October 2023 by Andrea R
I have been banking with this branch 10+ years and during this time the staff has always been friendly and helps with whatever requests that I have from locking myself self out of my online account to having fraudulent activity on my debit card. Definitely have recommended this branch to friends and family.
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October 2023 by Keith Unger
Jocelyn and the crew have helped me keep my business running for 5 years now.
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August 2022 by Brian Parks
I've been banking with academy Bank for about 8 years now. They've always been on top of it. I've gotten alerts for fraud purchases. I've had to get three different cards because of their alerts and they were able to stop transactions from happening. everybody down there knows me, so if I call the bank, they know immediately who it is, which is very convenient.I have recommended Academy Bank to both friends and family.So much so, I should get a kickback.I'll keep banking with Academy Bank for years to come. I highly recommend Academy Bank.Brian Parks.
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August 2022 by Bradley Odom
My wife and I became loyalty customersof Academy Bank and had mostlypositive experiences until we did business with their Heloc Loan Dept.We were buying a new luxury homein Monument Colorado.Former Mortgage Manager Laura Deluzio was excellent and it went very smoothly. Due to our home that we were selling was paid off we were doing a Bridge loan, hence the 2nd loan. We are both retired with significant investment income.We soon discovered Branch Manager Jasmine Smith was tragicallyinexperienced and totally mishandled the entire loan process. In addition, sheliterally became unavailable for 10 business days due to “medical reasons” and our loan never happened? We never heard a word from Academy Bankuntil we finally after got a denial letter a month after the closing? We had totransfer $240,000 from retirement accounts in order to buy the house on the day of the closing. Chuck Frederickstated we were not being truthful aboutus incurring any Capital Gains. So typical from pretentious unprofessional bankers! We never got any relief evervfrom anyone at Academy Bank.We contacted local VP David Choe who also offered NO relevant answers alongwith VP Chuck Frederick who flew in from the Home Office in Kansas Cityoffering to make us “whole”?! Both of them initially were very hopeful but ultimately took NO responsibilityas we incurred over $20, 000 in Capital Gains taxes. They were both highly disrespectful and implied wewere somehow at fault along with supervisor Loan Officer Laura Deluzio who did excellent work on her loans.She ultimately resigned from Academy Bank and we closed our multiple 6 figure accounts.Please NEVER use Academy Bank for any loans. Their Branch staff are courteous and professional but theirManagement staff are completely disrespectful and unprofessional.Kansas City based VP Dan Farmer, VP Chuck Frederick and Colorado basedVP David Choe all were useless in providing any answers to us.Use any other Mortgage company but please avoid their Loan Department.
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December 2021 by Greg Abbott
Jocelyn is great. Polite, professional, and efficient. She has taken care of me on many occasions. She knows her stuff!
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December 2021 by Shannon Hsins
We've been with Academy for over 10yrs the people are why we come back Matt Diehl the Manager and Jocelyne Barnes ,Christy Fields,Carol Wash and Samira
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December 2021 by Laurel
Academy has been a great place to bank all due to Jocelyn’s excellent and amazing customer service! I cannot thank her enough for all she has done for us in accommodating our banking needs. Life gets busy and having her there has been such a blessing to us when there were things we did not understand, she was very knowledgeable and assisted us every time. So patient and kind. Academy Bank, you need more staff like Jocelyn. She is truly an asset to your company!
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December 2021 by John Wamsley
Academy Bank has been good to me. If I have questions or concerns they have always taken the time to listen. Then when appropriate answer and/or resolve those same questions and concerns. The tellers and managers are very friendly and will say hi even if I am just walking by their counter. I like banking at Academy Bank.
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December 2021 by Shawn Nelson
These guys are awesome very professional and do anything they can to give me the service that I need Congratulations on a well built team
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December 2021 by Erynn Hains
Love the people, been at this bank for years. Everyone is always friendly and helpful. Love working with Joy, Matt and Carol
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December 2021 by GrandmaGrace Hickey
I have never had a more customer-friendly relationship with my banker than I have with Matt Diehl. He is extraordinarily helpful, professional, and reliable. Kudos.
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December 2021 by Syonide
Best service I ever had, would definitely go there for another time !! Awesome people
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November 2021 by Amy Heckenlively
Jocelyn has gone above and beyond for us more times than I can count. I have had a relationship with this branch for over a decade. Academy Bank is very fortunate to have Jocelyn as an employee. Thank you for all you do!!
