Big Horn Ace Hardware is a locally owned and operated store that serves as the cornerstone of its Leadville community. It is known for the best and super great customer service, with all workers described as super helpful, very knowledgeable, friendly, and going above and beyond. Employees are fast, ask if customers need help, and are respectful, making everyone feel welcomed and appreciated. The store offers a great selection of items, fair prices, and convenient services like veteran discounts. It provides personal service where customers are called by name and helped with extensive knowledge, from product advice to practical education on local matters. The store is vital to the community, with a helpful and neighborly vibe where people chat each other up. It is truly the helpful hardware place, offering quality products and a welcoming experience for everyone.