-
April 2024 by Kurosh Ruch-Kamgar
idk man. The managers went home at 5:30pm (‘closed’ at 7pm).I support spending quality time with the fam on weekends.Just come as advertised.PSAlso I got a way better deal on 4 tires at Martinez Tire down the road, north east; for the price of 2.5 tires here
-
April 2024 by Andrew Baisch
I'd give this place zero stars if that were an option.I went in a week ago and asked about a replacement battery for a 2007 Camry. I was quoted $121, including the core charge, by the older guy working at the desk. I went in this morning to buy the battery and a very friendly Hispanic man helped me, walking me to the batteries, pointing out that there were two options, one for $81 and the other for $121, both including the core charge. He carried the battery up to the counter for me, and someone else checked me out.When I got home to replace the battery (it's for a car that I'm going to sell, not the one I drive) and removed the old battery, I discovered that the new battery was incorrect for the car. I now have a car I can't start and no way to get back to the store because my wife took the other car to work.I called to see if they could deliver a replacement since they recommended the wrong battery, but the phone system didn't work. I ended up speaking with someone in the vision center who got a message to automotive, and they called me back. After some discussion they guy in automotive spoke with the delivery manager and told me that they would not be willing to deliver the correct battery to me, so terrible customer service all around.Additionally, he told me the value battery is not suitable for use in a car despite being sold by Walmart as an automotive battery. He said it would not have enough power to start the vehicle. It begs the question, "Why even sell it if you know it is too weak to do the job it is being purchased to do?"Walmart lists the value battery on their website as being a correct replacement for my car, so it would seem they are intentionally misleading customers and employing deceptive selling tactics.
-
March 2024 by Jennifer G
They do cheap oil changes but their hours are so unpredictable. I come first thing in the morning because Google says they open at 7, but I get there (first in line) and the guy says it will not be til 8 because he's the only one there! This has happened before. I work overnight so I have to get 8 hours sleep today. If I wait til 8 for an oip change to start, I'm not getting 8 hours. Have to be up at 4:30 pm. Super inconvenient and inconsiderate. It's also really inconvenient to get into the auto center now that they have it all blocked off from the south. If you decide to go to the front of the store store after you've gone all the way around to the back of the building it's difficult to get back around to the front.
-
February 2024 by Julie Motley
Very nice. Appreciated their input and help.
-
February 2024 by Eden C
Old guy at the register is rude, and also decides to either lie or just not manage his appointments well. I spoke to an employee earlier that day regarding appointment wait times. I had a 10 o’clock appointment and the only appointment ahead of me was the 9 o’clock appointment, he said they’d be done by 9:45. When I get there for my 10 o’clock appointment, the old guy’s already scheduling someone for an oil change and when I asked about it, he says that my car won’t be serviced until 11. Why is he taking appointments when he knows that there’s a 10 o’clock appointment and then getting mad when I ask him about it? Big waste of time, and this isn’t the first time that it’s happened. On top of all of this, every time Ive called, without fail, they never answer, so they’re either ignoring the calls or the phone doesn’t work.
-
January 2024 by Alexandria King (Alexandria King)
This was the most kind and sweet auto care center I’d been to! They called me back so quickly after dropping my car off for an oil change - it was so fast! Highly recommend!
-
November 2023 by Hannah Ashton
All the mechanics were very friendly and helpful!
-
November 2023 by Ismael Perez jr.
Went out of their way to help me!
-
November 2023 by Cary Sanger
Horrible experience. I ordered and paid for a product that was delivered damaged. The delivery driver took the product back and said they would deliver another one. A replacement never showed up and so far no refund. I haven't been able to replace the product and this has gone on for days now. Walmart has no customer service in store, online, or by phone that can help with this. STAY AWAY FROM WALMART UNLESS YOU WANT TO GET RIPPED OFF LIKE THEY RIPPED ME OFF!
-
November 2023 by Ellie Phillips
I asked them last Saturday to replace my front tires because a snow storm had hit that day and I was sliding all over the place. For some context I had recently replaced my rear tires. I made it very clear more than ONCE that I only needed my front tires. My paperwork and receipt say they did the FRONT tires. Well i had a blow out on the highway yesterday, turns out they replaced the REAR tires. That were virtually new, and I almost died. Save your headache and go to discount tire. I will be getting my money back.
-
October 2023 by Kurt Armtzen
Made appt for tires the day before. After they took my tires off was informed they no longer had my tire size. Wanted to charge an extra $18 per tire. Said put my old ones back on Than went to Big O. They did a great job ! These people are not good at what they do. I would stay away!
-
October 2023 by Marina L.
Honestly a great experience! I got my headlights resurfaced by Cesar G. and he did a great job! My headlights look new! Which makes my whole car look nicer. I have a 2008, and I don't think I've ever seen them so clean even when I bought it. Especially for $26 (most places charge $120), I was so impressed! Jones was also helpful!I had my service done at the Durango, CO location. **
-
September 2023 by Nick Sullivan
Great customer service! I was there to buy a pair of earbuds and the employee was cracking me up with his jokes!! 10/10
-
September 2023 by Michael Herrera
Mechanic refused to do oil change because he was off in a half hour. It is 5:51. He has just been sitting for 10 minutes now. Hired the wrong workers. People just stealing paychecks without doing their job fully. I don't even give it 1 star. Past generations of real workers would have jumped up and got it done in 30 minutes. Hire better workers.
-
August 2023 by Tamra Mckinley
I had called a few times with no answer, so I took a chance and went in. It's first come first serve for oil changes, you have to schedule an appointment for tire stuff. They were so friendly, and helpful (not to mention a great price)!!! I will definitely be coming back here to have my oil changed.