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April 2025 by Sandra Thomas
Patrick was a very big help! He was able to fix problems we were having with an online order. He made sure our new phones were set up correctly. Patrick was easy to work with, & a very good problems solver
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April 2025 by Brittany Robinson
Jared was so friendly and very helpful
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April 2025 by Sami Serrag
The sales associate Jared provided me with excellent and fast service. Great experience!
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March 2025 by Mahooter Roid
Great customer service from Jared!!! Went in today and he took control of the whole experience from start to finish. I didn’t have to do a thing, other than sit there and do my passcode😂. Will visit again for sure.
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March 2025 by Rudy M
To much to type but they helped.
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February 2025 by M Russ
I've been to the Wadsworth Ave Verizon store before and did not have a good experience there. So today I figured it best to try a different location and I'm so glad I did! Upon entering the store both employees were busy helping other customers but almost immediately I was put into the queue. I maybe waited 20 mins tops but it was a Saturday at the mall location so I was expecting much longer considering how many people were in there. When it was my turn, Luke was more than helpful trying to figure out the issue with my old phone, but I knew I likely needed a new one and went that route. He helped me get everything set up on a new Pixel 9 Pro XL and back into my Google account which I had been locked out of due to my old phone breaking (stupid 2 factor authentication). All of my apps, photos & contacts transferred over switching phones (for the first time ever I should add) so I was more than pleased. Overall it was a great experience (my first out of all of the Colorado Verizon stores) and I love my new phone!
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October 2023 by Lisa Ferrante
There was only one person at the store. I had to wait for 45 minutes and the person did not show any acknowledgement of my existence and kept saying 5 minutes after 45 minutes of waiting ended up giving me wrong information. I had to turn my car around and come back 10 minutes later because the call center let me know and I was treated poorly. If they were better staffed I’m sure this person would have been able to provide better service. I blame management.
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October 2023 by Christopher Page
I believe it was Austin who helped me out. He was great! Super knowledgeable and helpful. Also patient while I got my transfer pin number
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October 2023 by Orlando LeFever
Waited 30 mins past my appointment time and wasn’t acknowledged to assist after letting them know I had a scheduled appointment time they were aware of.
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August 2023 by Carol Byrd
This is a 3rd part store. Not Corporate Verizon.One of the worst experiences!Poor customer service. Didn't listen to what I wanted.
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July 2023 by Patty Edson
For both husband and wife updates & price less and more learning lessons ? thanks
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July 2023 by Google user
19 years of phone service with Verizon and they can't give a better deal than $100 off a new phone to us Buy Verizon
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January 2023 by Brian Masten
Great place, staff super friendly and helpful. I drove past a dozen other stores to get to this one, will next time too!
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November 2022 by Adrienne Snyder
Great customer service, quick, and friendly! I don’t remember the gentleman’s name who helped me, but he was awesome. I went in as an Android user switching from Metro PCS, (you should too!!!!! Metro PCS sucks and their employees lack basic customer service). Everything I did that night was a total upgrade, something MPCS was not willing to do, despite having the same phone since I started with them (approx. 2 year’s ago). So, I ported my # and am now a happy Verizon customer, with a new iPhone!! ?
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October 2022 by Molly Scruggs
The two guys that were in the store on 10/8/22 were very friendly. They were super helpful and patient. They set me up with a new phone, and helped me change my plan to better fit my needs. If I'm ever in the Lakewood area again and I need phone help, I will definitely return.
