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November 2024 by Neurotic Guinea Pig “ZoeyRedbird”
Excellent customer service will be keeping this store in mind for all my local diving needs.
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August 2024 by Michael Mcbride
Underwater Phantasea's mosts current Facebook post notes: "We’ll help you get certified to scuba, meet new friends, so you can add some adventure to your next trip. Call us:", and yet I've called numerous times attempting to line up a certification with no response. The people I spoke to were quite pleasant, though each has taken my number and told me they would call me back at a specified time, "later today", "tomorrow morning at the latest", but none have done so. Numerous aspects of this surprise me. First and foremost that they are a noted PADI institution. Secondly: SCUBA is an activity that runs off of a basic level of trust, do garnering a distrust by failing to live up to your statements certainly isn't a good step forward. Thirdly, as a business in an industry where there are numerous competitive businesses, in the Denver area as well as generally speaking in U.S., it seems odd that someone wanting to give you their business is simply ignored. Though my experience with this company has been based on nothing but phone based customer support, I can't say they've garnered my trust or business.
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May 2024 by Alexandria Mitchell
Dave + the team at UWP were AMAZING - did my pool dive this weekend + he was knowledgable, safe and super encouraging. Excited for my Utah trip! Thank you!! 10/10 would recommend!
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April 2024 by Mikey Trahan
Great staff and easy place to get reactivated or gain more experience! Everything on site!
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April 2024 by Siri Queen
Maxwell was absolutely fantastic to go to for recertification. Took his time with everyone making sure we were on the same page and explaining various techniques along with tips to make diving life much more enjoyable. I highly recommend Maxwell for anyone who is either independent or needs more hands on.
Thank you and your team!
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February 2024 by James Salmen
Good food, good service.
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February 2024 by Tytus Spikes
Everyone was very helpful. I was given the information and offered supplies, but I didn't feel pressured into buying anything. As for the open water dive course, it was great. I wish I remembered the instructor's name, but he was helpful and patient with my class. Highly recommended
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February 2024 by Terry B.
Great place - awesome service and everyone is incredible knowledgeable! Great selection and wonderful classes
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February 2024 by Nadia Kamyab
I really like this place, the owner (Derek) is great, Maxwell at the front desk was very nice. My instructor Richard is amazing, he is patience and not only has the knowledge, but helped me to be comfortable with water. He has this calm positive and kind attitude that I appreciate so much.Thank you
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February 2024 by Chris Lan
Place is a joke. I bought my wife what I thougth would be a scuba certification class to learn that it actually doesn't provide you with a certification. Paid sight unseen....I highly don't recommend. As you walk up to the building that says "pool inside" you may wonder, how is there a pool in there??? That's because there is not. A hot tub would be a gracious definition. In addition, I had a brief conversation with the owner and I found him to be unprofessional in how he handles business. After requesting a refund, Derrick hung up on me like a child. This after his business kept me on a "future credit" while I had a legitimate medical issue, without telling me that holding this future credit past the return period will leave me without any financial recourse. Had I known this, I would have just requested the refund. I guess I got to learn to scuba dive in Derrick's hottub downstairs!!! stoked..... I highly suggest getting your certification somewhere else, maybe a place that actually certifies you at the conclusion.
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February 2024 by David Naimoli
Great people good teachers and all around good friends I've met there.
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January 2024 by Meg Bell
Friendly and professional! I completed the PADI OWD certification with Underwater Phantaseas earlier this year, and I was impressed by the time and consideration I received by each member of staff that I came into contact with. Pool training went off without a hitch, and the small class size was perfect. Dave, Mark, and Luke were excellent instructors for the open water dives and took the time necessary to make sure the students completed the skills successfully. 10/10, would recommend!
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December 2023 by Cam Turner
We had such a fun time getting confined water training here. Richard was a wonderful instructor!
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November 2023 by Ricky Dennis (Ricky Bobby)
very knowledgeable. awesome people
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November 2023 by Joe Schmidt
Great experience!
