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January 2024 by Squid C.
Lack of communication between dayshift and nightshift nurses in ICU. Nightshift nurse denied pain management for my mother in law who was stage 4 cancer on a ventilator...and could only write notes to tell us that her call button requests were continuously ignored on night shift. Dr's and nurses had a"plan" in place as they removed the vent that if she couldn't breathe on her own they'd give high flow oxygen and if that didn't work they would ease her pain with morphine and let her go. It took 5 hours of her struggling before she was finally administered pain med. She passed that day and here it is 2 weeks later we still don't have the death certificate signed by the doctor for the crematorium to process her. And a funeral in 3 days. Excellence with the health-care system.
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December 2023 by Bondservant X
Efficient, and received notification when my script was ready. Cute gift shop!
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December 2023 by Richard Swangler
Sandil arie KelI tyied too make a apt with you. Today and was a little late on a phone situation at this moment I'll try again. To make an apt with what about next week at wen @ 3 30 or
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November 2023 by Brandon Coburn
Fix your posted operating hours. I work mon - Friday so I came here on Saturday because it said you were open. Turns out you're not.
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September 2023 by Trina W.
Good for emergencies, they will stabalize you and get you back to your life in 8 hours or less. Billing is usually way off and something that you will have to deal with on a future day. They often will say that you have no insurance even when you check in with an insurance card. The care can be confusing, but thank goodness they are close.
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August 2023 by S O.
Worst experience ever. Poor care. Little to no communication. Staff that did interact with were dismissive. If given a choice i would never go back to this hospital.
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August 2023 by Papa B.
do not go to this er , you will wait forever and they refuse to help with pain management. I hurt my back and not once was I offered anything to ease the pain or the muscle spasm . The doctors and nurses are rude and not compassionate at all. you will waste your money and time if go here and never be treated correctly. I will drive extra to get a good er to go to but not st Anthony's Er . This place is a joke . horrible the way this hospital is managed.
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August 2023 by Farah B.
Make sure to bring your family to this ED if you want to waste hours in the waiting room, then another few hours in an ED room to just be sent home to watch your family member DIE. Because that's what the doctors and providers here will do. Patronize you, talk down to you, then send your loved one home to die.
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July 2023 by Marilyn A.
The parking lot was just the beginning of the nightmare. The valet parking person was momentarily absent. It took 40 minutes to get my car parked. In total my appointment took from 2 pm to 5 pm with only 15 minutes spent with the doctor. After the doctor appointment I found the valet parking person had gone for the night & I spent an hour locating my keys. During my visit with the doctor I learned that I'm old enough to no longer need mammograms & several other tests, & I can discontinue some of my medications because of my age. I'm thankful for this information, but I'm concerned that the implication is that I'm over the hill. I was referred to this group of doctors by friends & now I'm beginning to understand why they & I are on anti-depressants.
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June 2023 by Veronica S.
I wish I could rate this less than a star. If you are feeling very unwell I recommend you to NOT come to this hospital at all. Came with my Mom at 10pm and is now 2:25am and still waiting for exam results. I ask for info at front and they just basically said we needed to wait. This is unacceptable. The time I have been here I have seen people extremely unless and throwing up heavily. For them to get my mom a room they said it's gonna take 15 min and guess what? Took more than that. CT Scan? Forget about it! That took like 2 hrs wait. Honestly, if you are reading this. Not go! Just go somewhere else. Because you will be suffering at the waiting room without any empathy or assistance. Horrible experience and who knows when we will be able to leave here. Possibly at 4/5am
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April 2023 by Tom C.
In December 22, I was travelling through Denver visiting family when I became septic from a UTI and backed up bladder. St Anthony took me right in and I felt like I was on a TV show with everyone doing something to keep me from slipping away. Lots of tests and IV being racked onto my bill and the diagnosis was confirmed. Thanks to nurse Kelsey in ER who kept me focused and my family calm. She even challenged the doctor that resulted in the confirmation of sepsis. I owe her big time! The docs are all competent and pleasant enough and were very good at telling me what was going on in a straight forward manner. No sugar coating. Thank you. Now, in May 2023, I am moving back to my native state and I am planning to make at. St. Anthony N my main hospital. Was I pleased? Absolutely!
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March 2023 by Allison R.
This is the most horrible hospital I've ever been to-even worse than Lutheran if that's possible. The ICU is the worst part. My husband was there multiple times between 2016 and 2020 due to a long-term illness that eventually resulted in his death. He was on a respirator a couple of times. The second time the doctors gave him a 10 to 20% chance of surviving. Everyone made it abundantly clear that they expected him to die. One ICU nurse tried to talk me into taking him off the respirator, even though he had signed a CPR directive stating that he DID want to be resuscitated if he had a medical emergency. He had only been on the respirator for about a day and a half and was not brain dead. My husband pulled through, went home, and lived another year in which, even though he was ill, he experienced many good days. After he got off the respirator and was recovering, one of the doctors there tried to get him to sign a new CPR directive stating that he DID NOT want to be resuscitated. I had just left his room for half a minute to get him a warm blanket, and when I came back in the room she was holding the form in his face telling him to sign it because, "If you need to be resuscitated they will throw you on the floor and you'll have broken ribs. You don't want that do you?" I kicked her out and told her to never come near my husband again. My husband was a retired geophysics professor. He knew what he wanted, and the possible risks. He and I had discussed these issues many times, both before and during his illness, and he always said he wanted to live as long as he could. This was his choice to make, not mine, and certainly not that hideous doctor's. Dr. Chester Dreiman, a "palliative medical specialist," who my family and I refer to as "Dr. Death," was another charmer. He paid us a visit in my husband's room at the ICU. He started off by telling us my husband had "been very sick," as if we didn't know that, and saying he should be placed in an acute care facility. When I disagreed with this idea because my husband hated being in the hospital and couldn't wait to go home, no matter how sick he'd been, Dreiman said to me, "Did anyone here ever tell you that your husband could just drop dead one day, and probably will?" and walked out of the room. My husband was off the respirator and conscious there in the bed and heard him when he said this. Fortunately the doctor who was in charge of the unit when my husband was discharged a few weeks later was a very kind and intelligent man who agreed that my husband would be better off at home with me caring for him, and we had a physical therapist, a home nurse, speech therapist and occupational therapist coming in every week to work with him, as well as being on-call in case of an emergency, and I was frequently on the phone or texting with his PCP and specialists, so he was being very well taken care of. There were many other negative incidents that occurred at St. Anthony's during my husband's stays there, but I can't keep writing forever! I will say, however, that one of the conditions my husband developed during his long illness was pulmonary hypertension. As a result, fluid collected in the lining of his lungs and had to be pumped out every week and a half or so. His pulmonologist arranged for me to be taught how to do this at home so that he didn't have to come to the ER every other week. He had a tube implanted in his chest and I received kits in the mail with the necessary equipment for draining the fluid. On three separate occasions nurses at St. Anthony's asked me to teach them how to drain the fluid since they had never done it and had never seen it done. They even asked me to bring drainage kits from home to the hospital because they couldn't find any in their supplies. Once they even called me at work and asked me to come to the hospital right away to drain his fluid because nobody there knew how to do it! This from a Level I Trauma Hospital??!! He kept
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March 2023 by Rhonda W.
First, my apologies to those with loved ones with more serious problems. But here is what happens when St. Anthony's hires poorly trained people with limited I.Q.'s. 1. A transport company came to transfer my dad out of E.R. (room 25 on 3/17/23). He requested, but was not allowed to get dressed, instead they just threw his clothes in a bag and transferred this 95-year-old man wearing nothing but a flimsy cold hospital gown. As a result, they lost his belongings. 2. When trying to FIND his belongings, on 3/17/23 at 8 pm, security would not answer their phone at all (and have NO messaging available) 3. On 3/18/23, when both housekeeping and security both reported to me that they don't have the lost belongings, I tried to call E.R. but the man on hospital information line (9:15am 3/18/23) told me he was "not allowed" to transfer me to E.R. to find lost belongings. 4. When I asked, "What kind of hospital has a security department that does not answer their phone and an information department that does not allow a person to talk to ER to find belongings that THEY LOST?" he said he was going to hang up on me! Seems to me, they need more polite, better trained, and more intelligent people to help patients and their families solve problems, especially those that THEY created! Okay, well, now I'm off to the pharmacy to try to replace the lost eye drops and then going to the eye doctor to try to replace his lost prescription sunglasses.
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February 2023 by Kelsey K.
Worst ER experience ever. Came in an ambulance from passing out and being unresponsive. The nurse was nice but unprofessional, told me she still needed coffee, spilled fluid on me and took forever to get me a blanket when I was shivering after being in an ambulance in a blizzard. The sheets had holes in them. The nurse was at least nice, the doctor was rude and had no concern for me. Wasn't even going to go over my results until my mom asked. Took forever to discharge me, they were super concerned about the billing paperwork and getting that filled out but no one cared to give me the discharge paperwork. The nurse who checked me out told me all my results were on something called MyChart, gave no further instructions and I was out of it to ask. Figured out how to get on MyChart on my own and see no record of my visit and no test results, one of which included a covid test. I left a message yesterday, no one returned my called me back. Tried calling today and was told by the ER I'd have to come pick up my records if I wanted them, otherwise they could transfer me to someone "who I believe could help". I keep getting transferred with no resolution. So if you want to pay a fortune for basically no care and have to go on a wild goose chase for your test results when you're extremely sick, highly recommend. Otherwise, if you're able to, go to ANYWHERE else.
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February 2023 by A B.
Not impressed with this establishment. The er doctor I had was rather rude, lacked empathy and seemed to be completely aloof. I had come in at around 1:30-2 am period, as I'd woken up shaking erratically, freezing, and had saw my finger nails turning a bluish purple color, then started having an onset of trouble breathing, coughing and so on. I'd woke my mother up and we drove to the ER. Wait time was short which was nice, but as soon as we got back into the rooms, I was questioned for things I didn't even tell the nurse, such as stomach pain and so on... I came in because I was struggling to catch my breath and saw my fingernails turning blue and purple, which was VISIBLE when I'd come into the hospital. I wasn't given oxygen and felt like I ran a marathon as I sat there waiting. After I was talked to by the nurse the er doctor came in, seemed very cold and looked irritated. I get the hospital get arrogant and obnoxious patients, but treating someone coldly, then having a sense of disregard for how a patient is feeling is not the way to treat someone. Roughly an hour and a half later it comes back that I have RSV. Okay great, what do we do now? I was given an inhaler (godsend for coughing fits and struggling to get any air in) but also given some sort of antibiotic. Great case solved. One of the male nurses was nice, so were the ladies running the check in.. but with past experiences with this hospital I won't be coming back. Looking through reviews here it's safe to say stay away, unless you want an outrageous bill and attitude, as well as a sense of not being heard for anything that your feeling and what seems to be medical malpractice. Edit: when the doctor had asked me if I had my covid shot (and I said no because I have an allergy to an ingredient in it) gave me a disgusted look like I was an issue, how nice. I forgot to mention, I came here twice for psych issues, first time I was locked in a back room with nothing to do for hours. Not even the tv even if it was in a box on the wall. Nothing but paper and crayons. Heard from my parents later on they saw one of the nurses keeping a special eye on my room like he's was creeping on me or something and mad my mom extremely uncomfortable. I was around 12-14 when this happened. The next time it happened I was interviewed by a psych in my room who was cold and kept asking the repeated questions making me second guessing every answer as I felt like I was being gaslighted into saying "oh no, I don't wanna hurt myself anymore, just discharge me". I was struggling mentally as I'd just lost my grandmother and everything came to a head where I did want to take my life, I had a plan set, yet I asked for help, and this is the treatment I received before I was sent into Denver. No wonder people who are struggling mentally don't reach out to anyone, we're gaslit to make ourselves believe we're okay, when we're not. The first experience being locked in a room with nothing but a bed and two cameras, then hearing a man scream in the room over traumatized me. I still think about the treatment I received there to this day, and it's appalling this place hasn't been shut down.
