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“Kendrick, is a great manager. He is on top of all things. He is knowledgeable, help ful and kind. I stay here because of him, he keeps things nice and really goes out of his way to help.”
“Lala is positively delightful! She is very helpful, courteous, and kind. She truly cares about her customers and goes out of her way to assist in every way possible.”
“The Manager of the store at Colfax and Kipling took time during her lunch hour to correct my online application and to get me all set up. She escorted me to my storage unit with missing a beat. Very reasonably priced too”
“Megan is extremely knowledgeable and helpful through this entire process! An elevator was down on moving day but she quickly moved my unit so I could easily move my things in :) wonderful customer care and service!
Thank you for all your help!”
“The managers and staff at extra space storage were great. They were very accommodating, easy to contact, and worked well with me. They met all my needs as I had a unit here for 3 years. Highly recommend this business.”
“Very very polite property manager, and she made everything very quick and efficient and easy to deal with one of my better experiences at a storage facility for a clean out.”
“Hey shout out to Angel, she is always friendly and caring. Usually goes out of her way to help the customer. She was thoughtful to have a dog treat for my dog and then later came and found me at my unit said thank you to me for being a loyal customer and through me a discount for the next couple months which really helps me out.”
“Diane and Lachelle were the most helpful duo! Worked with me finding the right size unit for my needs and feel very secure with the measures they’ve put in place.”
“A 5x10 temperature controlled unit was even cheaper than a non-controlled with a competitor. The storage is clean, well-lit and gated. The rental process was quick and easy”
“Been renting a unit here for over 2 years. All storage places have their problems but I’ve hardly had any here during my time. Have to shout out Elena who has been a gem throughout- always love seeing when she’s working. No nonsense, cheerful and upbeat. Very understanding and communicative. Love her!”
“Corrie was super helpful getting me set up with my stage space. I had a lot of questions and she was patient, friendly, and clear with her responses! Took the stress out of my day!”
“I was very satisfied with the professionalism, and cleanliness, of this property. The Property manager ,Sandy gave me the confidence that my personal belongings were safe and secure. Great job Sandy and thank you for those beautiful smiles.”
“The new management gets FIVE STARS.....4 stars is because of the company itself...... At some point it would be nice to be appreciated as long term customers like maybe put a cap on the rate increases. That would be great.Anyway too or new management....i meant to write a review months ago when we got someone who actually WORKS & CARES about the property & customers..... You obviously understand customers are the reason you have this job.We've had a unit here like 3 years....... My son and i appreciate you so so much! I'm sorry i forgot to get your name. I was pleasantly surprised to pull in after a storm and see the driveway was finally repaved! YES!THANK YOU SO SO MUCH! PLEASE DON'T LEAVE! I REALLY HOPE THE COMPANY RECOGNIZES MANAGERS LIKE YOU AND SHOWS IT! ?✌️”
“You guys have been such a pleasure. The Facilities are clean, prices are awesome for the real ans CARL who was the one who helped me out is an angel and always so helpful. I enjoy seeing him there when I'm there!!!”
“I appreciate the staff and service. The other clients are...well..that's why it's 4 stars instead of 5; however, not all of the other clients are terrible. Each one according to their works.”
“Appreciate the manager at this property, Ricky✨️ for the concern for people and their belongings. He is Amazing. Damien is also a person that provides ? kindness! for his customers care and Thank you both! for amazing customer service!”
“I had the pleasure of having Antonio provide me with useful information about potential storage needs I have in the future. The facility is well kept & the pricing isn’t bad. Definitely recommend if you’re looking for storage.”
“Got a hitch installed on my Forester here. The manager and hitch pro in this shop were fantastic. Special shout out to the hitch pro (who's name I didn't catch, but he's a tall younger guy with glasses) he went above and beyond in helping me make sure everything was good with installation. You can tell he really knows his stuff and takes a lot of pride in his work.”
“Fast propane refill and a little cheaper than the exchange bottles. This way I get to keep my nearly new camper bottle rather than getting an old leaky one. Good deal.”
“I called the Uhaul customer service line because I do not have time to call each location to see which location has the pieces to install a hitch and also be able to do the correct wiring harness. The customer service lady gave me the Uhaul on the opposite side of town that had the correct pieces and could install the same day. Well I get over there to find out that they do have the correct pieces but the installation guy is out sick and the owner Dala does not know when he will return to reschedule. So I bought the pieces. At least I had the pieces and she nicely loaded them up for to me to take home. Ultimately, I feel like I should of been angry because services were not rendered. However the way the owner treated me and explained the situation truthfully being Memorial Day weekend to wreck my plans because her guy wanted an extra day off is really unacceptable. But Dala was exceptional giving me other options that another location can put it on for me. I'm going to go ahead and give Dala and this location 5 stars because at no time did she ever give me attitude or a problem. She had apologized and it is was it is. Thank goodness I did find another location to put it on but at least this location provided half of the project. I would still go back there to rent a truck or buy any type of moving necessities.”
“Came in for rates, a reservation, and had the best experience/help from your employee David. He's very respectful and gets an A+ for actually being super nice. I would definitely recommend this place to whom ever is seeking a decent storage facility!”
“I called the Uhaul customer service line because I do not have time to call each location to see which location has the pieces to install a hitch and also be able to do the correct wiring harness. The customer service lady gave me the Uhaul on the opposite side of town that had the correct pieces and could install the same day. Well I get over there to find out that they do have the correct pieces but the installation guy is out sick and the owner Dala does not know when he will return to reschedule. So I bought the pieces. At least I had the pieces and she nicely loaded them up for to me to take home. Ultimately, I feel like I should of been angry because services were not rendered. However the way the owner treated me and explained the situation truthfully being Memorial Day weekend to wreck my plans because her guy wanted an extra day off is really unacceptable. But Dala was exceptional giving me other options that another location can put it on for me. I'm going to go ahead and give Dala and this location 5 stars because at no time did she ever give me attitude or a problem. She had apologized and it is was it is. Thank goodness I did find another location to put it on but at least this location provided half of the project. I would still go back there to rent a truck or buy any type of moving necessities.”
“I am so grateful to Isaac for all his help! We were having a rough time with our online Uhaul reservation getting moved around (multiple location changes, time change from 9:00AM to 4:45Pm) and so we randomly stopped into this location to straighten things out. Isaac did everything he could to help accommodate us and I couldn’t be more thankful this was the Uhaul we randomly chose to stop at. I think it’s safe to say in the future it is the only one in this area we’ll use. We were about to have an experience that was going to make us swear off using Uhaul ever again but Isaac totally turned things around. Isaac if you’re reading this you’re the best! If you’re Isaac’s boss reading this you should give him a big raise!”
“Truck is/was on its last leg. Staff was great. Had no issues with pickup. App to return was glitchy, had to use website, but overall a good move. It was very easy to find return lane and key drop.”
“I called the Uhaul customer service line because I do not have time to call each location to see which location has the pieces to install a hitch and also be able to do the correct wiring harness. The customer service lady gave me the Uhaul on the opposite side of town that had the correct pieces and could install the same day. Well I get over there to find out that they do have the correct pieces but the installation guy is out sick and the owner Dala does not know when he will return to reschedule. So I bought the pieces. At least I had the pieces and she nicely loaded them up for to me to take home. Ultimately, I feel like I should of been angry because services were not rendered. However the way the owner treated me and explained the situation truthfully being Memorial Day weekend to wreck my plans because her guy wanted an extra day off is really unacceptable. But Dala was exceptional giving me other options that another location can put it on for me. I'm going to go ahead and give Dala and this location 5 stars because at no time did she ever give me attitude or a problem. She had apologized and it is was it is. Thank goodness I did find another location to put it on but at least this location provided half of the project. I would still go back there to rent a truck or buy any type of moving necessities.”
“The lady there was so nice and positive. Easy to talk to. And helped me get the truck fast and helped me understand everything I need to know while I was renting the truck. Thank you queen”
“Our truck rental advertised as $19.95 a day ended up costing us $51.00 for 6 hours. And we had to pay for our own gas making the total out-of-pocket $61. We drove 17 miles total+. These costs were disclosed but advertising is deceptive. My friend had difficulty understanding. It's a lot to take in.”
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“Extra Space Storage set it up on line fast and easy checked in at the desk walk me over to the unit make sure everything was good to go workers are very attentive if you need anything just ask they Climate controlled just what I needed”