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November 2023 by Amy L
Thank you Chris at Rockley for the great communication and responsiveness, and also Michael Mino for his stellar workmanship and professionalism. Michael was a pleasure to work with, and he was able to fix several spots on my piano at home. Now my secondhand grand piano looks almost new!
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November 2023 by Stella Tong
The Rockley Music Center has very good after-sale service. They follow up very well. Their technician, Michael, did a fantastic job on the repair of my piano.
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May 2023 by David Atencio
They handled my piano with professionalism and care.
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May 2023 by Debi Davis
I'm thrilled with my recent purchase from Rockley. The experience from setting the appointment, to viewing and playing the pianos, to processing the transaction was smooth and professional. Even the DELIVERY was impressive. Sonny and the other two men on his team expertly and efficiently maneuvered my new piano into place. I appreciated their respect for my home and their reverence of my newly-acquired and cherished possession. (They even polished it before leaving!)
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January 2023 by Pam Bales
Amazing customer service and care moving my Grandmother's piano - the second time. Highly recommend Rockley - don't leave moving a piano, organ, etc. to anyone but professionals!
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October 2022 by Mickey D
Chris was very helpful when I was having issues with my piano. He promptly got a technician out to my house. At first he did not discover the real issue with the piano, so it took some prompting on my part to get the technician to return and take a closer look at the piano. (This is the reason why I gave this review only four out of five stars) But after the technician came out again and took a closer look, he discovered the soundboard issue and Chris promptly ordered me a replacement piano. He also made sure to look it over himself personally to see to it that I was getting a very good replacement, better than my original piano. After it has been tuned, the piano is sounding beautiful and I am very appreciative to Chris for all of his extra effort in making me a happy musician once again. Thank you Chris and Rockleys.
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October 2022 by Dan DiCaprio
My experience with Rockley was absolutely fantastic. Chris was a pleasure to work with and a great guy. I would not hesitate to work with him and Rockley again and I would highly recommend them to others. Thank you Chris for all that you do!
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August 2022 by disposable channel
Don't think that piano salesmen are any different than car salesman! Some are making an honest living and some are trying to take you for everything you're worth. Do your research before coming into this store!!These guys are big time scammers. The pianos they're selling are marked up nearly double what they're worth brand new. Some decent grands (also overpriced) but the pearl river pianos are cheap junk that they tune up to sound nice in the store but the material quality is such that the piano turns to mush in 5 years or less. So much for an investment, you'll be trying to give it away for free in 5 years with no takers.
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April 2022 by Ron Taylor
Staff were friendly courteous and knowledgeable
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June 2021 by Patti Burnett
Thank you so much for the immediate response to my problem. Rockleys more than met my needs with no delay. I will always recommend Rockleys to everyone.
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June 2021 by Wylie Smith
They were closed with no warning. One should always call, I suppose.
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May 2021 by Erin Laubhan
I've always been treated with the utmost amount of respect all the years I've done business with the Rockely family! Tobin Rockley was most knowledgeable and helpful in the choosing of our most recent purchase from a very large selection of gorgeous pianos! We choose a beautiful Walnut Johannes Seiler baby grand piano which seems to of been made just for me! They have worked around our schedules nicely! Thank you again!
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May 2021 by Carmel Collier
Friendly staff & very knowledgeable.
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January 2021 by Joel Zigman
Love my new piano from Rockley Music Center! Thanks for helping me find my match.
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December 2020 by Virginia Young
Great place. I just bought a great guitar yesterday from this place.Great experience . Fav place for guitar
