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July 2023 by Marlene T.
I had my mirror damaged and the employee admitted the car wash was at fault. It's now been almost a month and I cannot get a return phone call from the regional manager or corporate office. The WORST customer service.
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May 2023 by Scott Hosea
This place is so run down. no upkeep and you take your chances trying to find a bay that works correctly.
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April 2023 by Jenn K.
I used the car wash for the first time and the side mirror on the Prius I was driving was damaged after I drove through. I tried to discuss the issue with the manager, he asked me to fill out a report and he promised me he would get back to me right away. Instead, he completely ignored my request and phone calls until I finally reached him a week later. He informed me that the car wash would not be taking responsibility because they have signs posted saying "mirrors in" and that other Prius cars have gone through without issue. I find his response insulting. A good business would listen to the customer and try to make it right, instead of blaming the customer for failure to read a sign. I do not recall seeing any signs and I was given no instruction before entering the car wash. I have never had an issue with any other car wash before. DO NOT USE this business.
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March 2023 by Martha A.
I had windshield wipers ripped off twice (total of 3 wipers) which cost me $70 to replace. The people at the car wash said it wasn't their responsibility. Half of the Vacuum cleaners are broken - this was a really handy spot, but I have cancelled my membership and will go to a touchless car wash up the street.
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February 2023 by David G.
I have a theory...hear me out....Every automatic car wash has a personality. Some are kind and gentle, others are indifferent and than their are the angry ones.Cobblestone is an Angry car wash it really beat my poor car up...and to add insult to injury it really didn't get all the dirt off.And it ain't cheap to boot!! I think the basic carwash is $10.Can't recommend.
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January 2023 by Ron Thomas
What a waste of money for a minute car wash. What a rip off
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December 2022 by Sabrae G.
If I could give this place no stars, I would. Earlier this month, I was a part of an 8 car pile up at this location in the actual car wash. (Yes, you read that right.) For whatever reason, as cars were waiting to use the vacuums the car wash kept running and there was no way to exit. So I just had to sit in my car and watch it slowly be crushed between the cars in-front and behind me while the workers did nothing to stop the conveyor belt. Then, as we (all of people who were a part of the accident) were writing incident reports to leave with the car wash, it happened again to another set of cars!!! It has been more than two weeks since this has happened. I've called and left messages with management to settle this with no response. I haven't even been offered a reimbursement for the car wash...
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December 2022 by Bradley M.
Took a car in, ended up with damage and the office being unwilling/unable to help or deal with it. Went back today, car got zipped through the cleaning process, came out the other side with soap all over the car. Once again the staff was unhelpful but they did hose it off for us at the end at least, soap was still on the vehicle after. If you want a car wash experience the equivalent of pulling teeth, I highly recommend it. If that doesn't appeal to you a gas station car wash might be the higher quality experience you need.
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August 2022 by Jessica Wagner
There was minimal dirt on my car, yet this car wash still left plenty behind. There’s truly a range of quality when it comes to drive-through car washes, and this place is on the lower end. Would recommend trying somewhere else
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August 2022 by Jenna H.
Great place for those who value a clean car :) Affordable unlimited wash program, doesn't leave scratches - and employees are friendly and helpful. Dylan is constantly going above and beyond - ensuring everyone is taken care of!
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March 2022 by Bee W.
Nice day so I decided to get the car washed. Under carriage a mess from the slush of the past few months. They have a 'valet' with wipes for your dash and a shopping bag for your trash. That was neat so I grabbed a wipe since I had dust everywhere. There was an attendant to help me select the type of wash I wanted. Friendly guy. Didn't have to lean out of the car which was nice. They have a members only lane and two regular lanes to pay at. Paid for my wash and was on my way. Drove into the wash section, they have another for shine looks like. And a mat cleaning area. Was guided into the wash conveyor and then sat back and enjoyed the slushing of soap and water. Through the dryer and then to the vacuum section. You can also skip this part and just drive out. Of course the vacuum I chose didn't work so I had to drive into another 'bay' - they should have placed an out of order sign as the vacuum wasn't even attached to the system. Anyhoo, I vacuumed my car out. They provide damp cloths to wipe down your car and get at areas not reached by the auto wash. I really liked this handy feature. I managed to wipe down the crevices which still had dirt on them. It's a little pricey compared to the place I usually go but once in a while it's ok. Not a perfect wash but average.
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March 2022 by Kristina M.
Never again!I paid $22 for a car wash and my car is filthy! Called the business to let them make it right before leaving a bad review, but I haven't heard back from them...
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December 2020 by suz G
It didn't dry the car completely and it didn't wash the bottom part I don't know what that was about and I got the hyper wash ?
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December 2020 by Scott Pardee
Place is horrible new owner is dishonest time on wash isn't fair total top off stay away from this place
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October 2020 by Charlie Sievers
They cheat you. They claim they charge credit cards $3 to start and then an additional $1 peer a swipe for more time, they actually charge $10 peer use independent of swipes.
