-
December 2023 by Ann Kroes
One employee who normally works in the grooming department help me find a product I was looking for for my cat. Also, the gentleman who checked me out was helpful and both employees are credit to Petco.
-
November 2023 by Dylan
Took my puppy in for dog grooming. Great price, friendly staff. They took great care of my pup. They took time at check-in to ask questions and explain a few things to me. It went great.
-
November 2023 by Cheryl Douglas
On Saturday, November 25th, I was disturbed by the actions of a dog groomer at this Petco. A young female was grooming a beautiful small white possibly terrier about 3:45. More than once, she shook the front legs of the dog sideways in a rough manner while she was grooming it. I knocked on the glass to let her know that she was being too rough, which she ignored. I then told the manager who said that he was sure it was ok and that he would check on the dog later. If I could give 0 stars, I would. This type of behavior towards an innocent animal cannot be tolerated. I will contact the corporate office and file a complaint.
-
November 2023 by Chanel Bayard
Super cute Christmas stuff, and had some really good clearance items I picked up. Always love seeing the birdies and rodents. Only reason I was able to have the self control not to leave with a little hammy is cuz I'm allergic ? ?
-
November 2023 by Courtney Foster
We had a such a wonderful experience with dog grooming at the Belmar PETCO. Robin was so great with our dog Bear! When we first adopted our dog from the shelter he was quite dirty and needed lots of love. Robin spent the whole afternoon making sure Bear felt comfortable and helped to clean him up. He looked like a new pup after! We have continued to go to Robin ever since. She is absolutely amazing with the dogs and we would recommend her services to anyone! Thank you so much Robin! ?
-
October 2023 by Amanda Loutris
I love this Petco location!! When my dog sprained her ankle right before heading to Petco, a moderate limp when she first walked into Petco ended up becoming a situation where I had to carry her out (she is a full grown husky lol).Ricky was my cashier and he offered to bring my shopping cart to my car and made sure it didn't roll away while I loaded my dog. He was so freaking sweet!!Another employee (forgot to grab his name) gave my nervous dog who had never been inside a pet store before some treats to make her more comfortable.So grateful for the wonderful staff at this site, I'll be back for as long as I live in the area!!
-
September 2023 by Foodtruck Time
the staff are very helpful, understanding and fantastic. We buy dog and cat food.Lots of parking. It can get busy depending on the time.Best advice is to ask questions no matter how stupid you think the question is, don't just jump into it and think you know it, unless you know what you are doing. Do your research and then make the commitment.
-
September 2023 by Pamella Mitchell
Vetco appointment for my 4.5yo dog. Prompt for appointment. Asked lots of questions. Gave recommendations and pricing up front. Took good care of us. I recommend this location for Vetco services.
-
September 2023 by Sarah Nelson
I was confused when looking for an item but an employee came and helped, was very attentive and asked if I needed anything else. The till person was also very kind and I had a lovely conversation with them.
-
September 2023 by Jordan R.
The employees are beyond rude and extremely unhelpful. They don't know a thing about customer service and even if they try the information they give out is incorrect. Overall the worst experience I've had at a store point blank period. Don't go here!
-
September 2023 by Luke M.
Eugene is condescending and tries to make you look like an idiot. I tried buying multiple fish but he talked me out of it because the fish would have "issues" when in reality, I have had these same fish before and they have been perfect together. Took about 20 minutes before I got an employee to help me as I found one (an employee) under a rock. I swear these employees are paid to sell as little as possible.
-
September 2023 by Katti Evans
One of the caretakers was giving the hamsters their sand baths. I love that he set up a little show for them to "watch" while they were cleaning up. They didn't have our ferrets specific food, but we were able to order it on the app for the another location. Just really cool to see the caretakers be so awesome with the animals.
-
September 2023 by Laura Nelson
from somewhere else. My vehicle is not running currently and I had to make arrangements to even get to a store to pick up the order. When I got to store I still needed food for my cats, so I had to purchase two 3 lb bags to be able to feed my cats. The original order offered a promotion of $16.88 off the price of the at $49.99 for a price of $33.11. I was then had to but two 3lb bags and was charged $63.98, causing me to pay an additional $30.81 for the same amount of food I had ordered online.
-
September 2023 by Michael Enright
Been going to Petco for dog grooming for a couple of decades. Robin at the Lakewood/ Belmar location is a true pro. She's easy to work with and does a wonderful job on my hairy beast.
-
August 2023 by L Rivera
Petco always does an outstanding job with my Nova. She looks so pretty & smells so good when I pick her up from her grooming appointment. All of the employees go above and beyond, I’m so happy with the service I always get froPetco.