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February 2024 by David Raudales
Always has clearance and has amazing prices
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January 2024 by Brandon Schiffman
In a time when customer service is at an all time low and I dread to go into stores, I went to the Old Navy in Lakewood. This store had a huge selection but that’s not it! The customer service was TOP NOTCH! I was helped by Isa & Kathleen and they really helped me out! They gave me great insight and helped me purchase items I wanted online in a Large Tall as I am a taller guy.If you need to head to an Old Navy soon, GO HERE!Thanks again ladies!!!
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January 2024 by Yolanda Gallegos
There was a long line of people and there was 3 people at registers but only 1 was checking out people the other 2 were just talking to eachother. Would have made a 15 minute wait probably 5 if there was teamwork
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January 2024 by Slim Chapo
The worst management ever!!!
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November 2023 by eva marquez
María and Keeton made my purchase as smooth as possible. Maria played with my daughter as I completed the transaction. Very content with my clothes and experience.
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November 2023 by Mika Bernal
I came to the store this morning looking for a very specific pair of jeans after the ones I had bought and loved ripped awhile ago. Christina was beyond helpful and friendly from the time I got to the store to when I checked out. She greeted me and helped point me in the direction of the jeans I was hunting for not only that but she went even further to go search for the high waisted version I requested when I told her I sadly could only find mid rise.I truly appreciate it and was grateful for her help. Good and genuine customer service isn’t dead folks, thanks Christina!
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November 2023 by Allison Simson
I love old navy- and this store is great! Reasonable prices in a friendly atmosphere!
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September 2023 by M G
Was told I could only order men's pants and jeans in sizes 40 and up online but they refuse to stock larger sizes than 38 waist.
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September 2023 by Phat Matt (PhatMatt1297)
what I appreciate about this location is that they have a decent clearance section. every store needs a good clearance section. especially with growing teens.
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September 2023 by Daniel Atencio
Great deals and very clean store but staff, especially the female at register, was quite rude and not friendly at all.
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August 2023 by Mercii Thomas
Friendly and helpful associates. I was able to get my online order quickly while picking up a few extras.The items I found in store had stains on the interior of them that I didn’t notice initially. I had removed the tags so I couldn’t return them.
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August 2023 by Chuck Gilmore
Got in and got out pretty quick. Prices didn't seem to be high.
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December 2022 by Jesus
Diana at the register was so kind and friendly.
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November 2022 by Yanira
It was horrible the cashiers had me wait and they were rude, they were talking instead of having me pay my stuff. I had to leave the stuff I was paying for and I asked for the manager and they never came out so it was a very bad customer service. I was the only customer in there and it was unreasonable for them not to attend me.
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August 2022 by Rosa Jaramillo
Nice people and great savings on boys jeans.