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January 2024 by Mike McKeen
I called to inquire about an issue I have converting an '02 Tacoma to LED lighting. Art answered and visited with me at great length, while relaying his personal experience. I sincerely appreciate his honesty and patience in answering my questions. You talk about 'Good ol Fashioned Service' ! Art is the BEST! Thank you Merrill !
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January 2024 by Michelle Reedy
Great honest place to get your vehicle repaired quickly. Always available and they handle things in a timely manner. I don't feel like I get the run around, not many honest mechanics left out there!
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January 2024 by Toni Schnake
The crew at Merrill Auto are very knowledgeable. They answered a lot of questions I had and helped me make the best decision that worked for me. Thank you for your great customer service!!
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January 2024 by Brad Schuricht
Top notch work. Everything was explained very well, was very happy with service. Won't go anywhere else. Found out they also do more than electrical.
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January 2024 by TheMadDad
Great customer service!Excellent service! Fixed right the first visit!
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January 2024 by Briana Munoz
Totally recommend for any auto repairs you may need!!! 5/5 stars for sure, great customer service!
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November 2023 by Rob Agnew
“Not business we want” & Hung upI have a 2014 Ram 3500 diesel that had an electrical issue. Describing the situation and answering questions, the tech was conveying the issue was ‘possibly too complex’ for Merrill to handle. That was surprising to me! Confirming I could easily take out the only non-oem component – aftermarket HID headlights – and deliver to them with ‘stock set-up’, he condescendingly retorted “hoW will YoU byPaSS THE bAllAsts? We dON’T waNT YouR BuSinEss”, and HUNG UP ON ME! (its very easy to put OEM back in & bypass the ballasts, if you don’t know)If you have something simple, Merrill is fine. If you have something challenging, COLORADO AUTO ELECTRIC was absolutely AWESOME to work with!!
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November 2023 by tire finch
This place is efficient, professional and they will update you if it will cost more or take longer than anticipated. As well as having friendly and kind workers that are understandingServices: Transmission
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September 2023 by Jim OShea
I was recommended by one of the employees to not bring our 8 passenger van in to be tested for a parasitic draw as they would not be able to find one. I installed my own tester and did some testing. My results were confusing. I called Merrill and described the issue, I was given great information explaining why I would get the results I get and what I can do to resolve the issue. This was all given to me free of charge. A company who will give advice like this is one I will trust when I do need to take the vehicle in.Service: Electrical repair
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September 2023 by Jameson Spike
Handled our vehicle with the upmost care, and helped save us money when we could and got us on the road as soon as possible, will definitely come back!!!Service: Electrical repair
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July 2023 by Robert K.
Excellent!!!! Can't say enough about the quality and transparency of the associates (Mike & Ari) at Merrill Automotive. Appreciate you both with your services and a follow-up on the following day. Clean and professional shop with a nice waiting room. Thank you so much for everything guys.Rob K.
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May 2023 by joshua coraci
Zack and the team at Merrill were 6/5 stars. Excellent service but just as good if not better human beings. Thought my power stealing was out but after a diagnostic test the team was able to get me taken care of with a much less expensive repair. Highly recommend, check them out, I’m confident they will take care of you!Services: Tire rotations
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May 2023 by Amanda Medina
Worst service I have EVER experienced! Bigotry has no place in customer service! They didn't listen to what I told them it was doing and under what circumstances it was doing it, they lied about getting permission from my husband to put gas in it, they felt the need to drive it more than TWENTY MILES after I told them it would stall in less than two. The old man at the front kept interrupting me, talking over me, ignoring everything I even tried to say, until I literally had to yell at him to shut up and let me say what I was trying to say because he was being SO RUDE! They refused to let me speak to the mechanic, every time I asked a question about what they looked at he gave me the MOST vague answer, and I had to ask VERY specific questions just to get a straight answer. HORRIBLE place!!! I would give this place less than a zero if that were possible. DO NOT TAKE YOUR VEHICLE HERE!!!Service: Electrical repair
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May 2023 by Michelle Shangreaux
Very Friendly, called and was told to come right In and very reasonably priced compared to the Big Chain Companies.Service: Wheel alignment
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February 2023 by Tori Ardoin
The techs probably are great, but whoever does the record keeping and appointments needs improvement. Scheduled an appointment a week in advance and they're trying to say we never called or booked. They wanted us to leave our truck there overnight anyway which is a huge red flag when they charge by the hour.
