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April 2024 by Stevie C. Bowen
If there’s any way you can avoid this place, do so. There seem to only be two employees here, and only one that actually does tax work. She did not explain what she was doing, she did not help us find any applicable deductions, and we ended up owing quite a bit of money to the federal government and she could not explain why, or how to properly fix it for next year. We also left without knowing the details of our return because she did not know how to properly file our out of state taxes from last year prior to moving to CO. We had to return a second time to sign the paperwork. Then, weeks later, we received a notice from NY that our tax information was incomplete, and we had to go back in a third time to straighten that out (with very little time before the deadline for that information). We left after the third visit and faxed the form she gave us (at our own expense because they don’t even have a fax machine), only to find out two days later (on the deadline of the due document) that they gave us the wrong form entirely. So we had to rush over for a fourth time to pick up the correct document, and then rush to get that form faxed before the deadline.
All throughout this they did not apologize once, nor show any sort of empathy towards the situation, nor offer any sort of refund for the over $400 we had paid them. Abysmal customer service and inadequate work at best. Do yourself a favor and go elsewhere.
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February 2024 by Millie Diekman
We've been able to get out taxes taken care of at H&R Block since the 80's with no problems ever.
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February 2024 by Steve Eggleston
H&R Block always does an excellent job and guarantees their work.
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February 2023 by Kathy Gschwend
Quick and great experience
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February 2023 by Joel Morris
Judy is the best agent around town very helpful and knowledgeable!
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August 2022 by Fred Trentaz
Judy Landen
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August 2022 by Jared Marsh
Timely, informative and considerate
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April 2022 by Alicia Yatibi
Daizy was super friendly, and made the experience light and easy
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February 2022 by Amy Miller
Judy is knowledgeable, prepared & on time.
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April 2021 by George Cole
Great service. Excellent advise
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March 2021 by Corey Adam
Judy has did our taxes for years and is always helpful with any questions that we may have. She goes thru our returns and explains the process that was needed.
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March 2021 by dean lambert
Judy Landen at the Lakewood, CO office has prepared my tax returns for over 5 years now and I'm very satisfied with my experience working with her. Very professional and effeicient.
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March 2021 by Chris Fabrizio
Judy Landon is so sweet and she always takes care of us.
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March 2021 by Thomas Reppert
I believe the person that helped we was very inexperienced. They did not ask me about any deduction possibilities that I may have had and didn't go through my return in detail with me before it was submitted.
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March 2021 by Diane Byers
Very pleasant, helpful and an overall nice experience.
