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June 2023 by Miss Shuler
Store Is Cluttered And Crowded. This Forever21 Is Worse Than Downtown Denver- Customer Service Is Worse, Variety Is Worse, Cleanliness Is Far Worse. The Managers Trailer Trash Attitudes Make Shopping Worse- I’ll Never Shop This Location Again
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June 2023 by Julie V.
This place has a large variety of cute clothes. They have everything from dress pants to jeans to dresses, swim suits, under garments, and workout clothes. I love that they offer a wide option of sizes. They have sizes XS up to XL. Their prices are so good! Most items are $25 or less. I got a 2 pack of combs for just $2.99 and an adorable dress for $20. They even have shoes and purses. The dressing room attendants were friendly and helpful as well. I like how you can easily accessorize with the hair clips, jewelry, and purses they have. They have something for all here!
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April 2023 by Ash Monge
Katherine was super friendly, always with a beautiful smile :D We have never had such an exceptional customer service! Like we had with Katherine. <3
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April 2023 by Lynn C
This location is one of the best. They always have a wide variety and the prices on a lot of items are great.
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March 2023 by Claire Bronstein
Need to get the upstairs dressing room open soon. Very inconvenient having to go up & down escalators for different sizes.
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December 2022 by Ryan
Cheap clothing made of plastics with a detrimental impact on the environment, no transparency about labor conditions of suppliers/manufacturing process. This is the definition of fast fashion. If you care about the environment, then you should not shop here. Just lookup this brand on the Internet and their impacts. Stores like this are trash selling trash to trash the planet to make a dollar off of you.
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October 2022 by Aaron Trusievitz
Pretty cool little Store 12th big store what they're for my girlfriends boots that she picked out and spent quite a bit of time up and down the escalator I thought that was pretty neat store was very neat the staff is very friendly prices were not too bad actually it was pretty impressive store I have some pictures to show
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October 2022 by B G
Pickup for online orders should be quick and efficient since the items I ordered are already picked out, packaged together and paid for and your store keeps sending me emails reminding me to hurry in and pick up my order that's ready.
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September 2022 by Mara R.
I've read the poor reviews of this Forever 21 which is why I've never been to this location until now. I just so happened to pop in since I was at the mall for something else. I'm not sure if they re-vamped the place/employees after the other poor reviews were written but I personally had a great experience! The store was super organized- not one thing seemed out of place. Plus, the employees were very kind. I'll be going back again.
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August 2022 by Bee Green
I purchased some items online for the first time from this store. I received a notice via email my order was ready for pickup. I went a day later to pick it up at the store on the Colorado Mall. The pick sign when you walk in says pick up here. There was one person in front of that counter so I walked and and was rudely told “yeah, you have to wait in line. The line they had for purchasing was long. Although it was bought and paid for I had to wait in line as if I needed to purchase something. My first time shopping with Forever 21 bad experience, won’t shop with them again! If I want d to wait in line I wouldn’t have purchased it online, could of just bought it in the store.Unhappy Shopper
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August 2022 by Selena Strasheim
Pickup for online orders should be quick and efficient since the items I ordered are already picked out, packaged together and paid for and your store keeps sending me emails reminding me to hurry in and pick up my order that's ready.
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April 2022 by Aaron “Mr. Goodspeed” Trusievitz
Pretty cool little Store 12th big store what they're for my girlfriends boots that she picked out and spent quite a bit of time up and down the escalator I thought that was pretty neat store was very neat the staff is very friendly prices were not too bad actually it was pretty impressive store I have some pictures to show
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April 2022 by Kimberly G.
Beautiful store but the employees are extremely rude and off putting. On April 19 a cashier by the name of Stephanie was unable to complete a return of an online order for me, saying swimwear is non returnable. I explained to her I have an online return form that allowed me to return the swimwear. Stephanie said there was an issue with the internet and "you're just going to have to come back another day". She was joined by a young man who proceeded to say "you need to chill out, the internet is down, the world is good" ...so I will return to this store to complete my return tomorrow. Stephanie and associate were paid to stand around and gang up on a customer.
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December 2021 by Corpus Sanus
The girls helped me putting outfits together for my daughter. That was extremely helpful. Thanks.
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August 2021 by Christine Baker
Nice clean organized store, cute clothes. Not too busy. In Colorado Mills Mall in Golden Colorado.
