-
January 2024 by Adam Guilford
Wow.... what a great team at this location, Kylie and Dylan were both tremendous. They offered me an upgrade to a brand new Land Rover Defender for $20 extra per day. A good thing as I drove it 1860 miles through nasty January weather ..... I would give them ten stars if I could
-
January 2024 by Wheels 23
I see these reviews saying that they are a bad location or bad cars. 1 it’s a rental car company specially a locally not airport car rental. The cars are not gonna be perfect. Over all their cars do have higher miles for rentals but they seem well maintained and this is coming from someone who obsessive over car maintenance. 2. They have been nothing but super supportive of me. Making sure I have a rental when my insurance company didn’t setup the rental correctly. Finding me a car and getting me swapped out by offering to come meet me because they couldn’t put me in the class originally booked at the time.Maybe there were some bad apples in the past but the last 6 months two rentals from them and no note worthy issues. Honestly the airport location has more issues than any where else.
-
January 2024 by Brent Spendlove
Terrible location. The car I received was 1.5q low on oil. I had to buy and add oil. Also it had no washer fluid. The windshield wipers were totally wrecked and didn’t work. I had to pull over in a storm and wait. The car smelled horrible like someone dumped a gallon of air freshener in it. It gave me a headache the whole time I was in the car.To top it all off they double charged me. When I asked them about it they said the other charge would fall off. It hasn’t. A month later I’m getting no where contacting them. Hundreds of dollars I’d like to have for Christmas is just tied up due to their incompetence. Just filed a chargeback with my bank. I highly recommend not using this location. They’re incompetent.
-
January 2024 by Remy Musiba
There was a mix up with what car I was supposed to have when my car was in the shop, but Dylan helped me out and made sure to make it right! Thank you!
-
January 2024 by Jessica Gonzales
Nice. Quick experience
-
January 2024 by kurt daniel
Great and reliable vehicle rentals. Professional and efficient staff.
-
January 2024 by Silvia Martin
I had a great experience here with getting a rental. Gary was awesome and helped me every step of the way. They even switched my rental to a smaller car that could fit in my parking space at my apartment :)
-
December 2023 by Jolyn Renee
Gary was so helpful with the pickup and return of my husbands rental. Great cars, great process, great price. Thanks!
-
December 2023 by garrett mcgavran
Mariah, Dylan, and Casey could not have been more helpful with helping me navigate the rental portion of my insurance claim where my truck was totaled. Mariah picked me up from my house and walked through the entire rental terms and conditions and leant very good advice during this difficult time. Dylan also was able to get me into a truck that fit my needs and it has been so nice to have this rental while I am going through the claims process with totaling my truck. I will definitely be returning to this Enterprise location for all of my rental car needs.
-
December 2023 by Sarah Solano
I definitely recommend this location! Reserved a SUV for a family trip to Kansas for Thanksgiving but was unsure about us fitting and seen it may had been cheaper to rent 2 cars. Went in the day prior and spoke with Mariah. Super friendly and compassionate! She kept my reservation and saved me the 2 vehicles as well. When we arrived to pick up a vehicle the following day she wanted to show us a van that had plenty of cargo space which was one of the reasons for not getting an SUV. We fit comfortably with lots of luggage space! She saved us a lot of money and we were able to all be together in the same vehicle for the long drive. The process was super fast because she got my info ahead of time and from the time we chose the van we were gone under 5 minutes and never went in the office! Unbelievable ? Thank you Mariah for saving our trip and our Thanksgiving!!!! Save time and money by going to this location
-
November 2023 by Ryan Borrosso
Great customer service from Casey at pick up and Gary at drop off (I think those are there names lol). Process was smooth and transparent unlike a recent experience I had at a budget rent a car.
-
November 2023 by Jessica Lovato
I rented a car on Monday 10/16 after a car accident. Dylan the manager and Casey at the front counter provided me with top notch compassionate service from pick up to drop off. They were extremely helpful and kind. One of the best experiences at a rental car agency. I had lots of questions and unknowns with my situation and they were awesome. Thank you Dylan and Casey. You brought ease to a very stressful situation.
-
November 2023 by madavy Palacio
Car rentals are usually a bit of a hassle on vacation, but from the second I booked it and had the first phone interaction with this enterprise I knew it would be smooth sailing! The whole team at this location was phenomenal! Made pickup and drop off so smooth and the customer service was what really made me & my group so happy. Thank you to everyone there! Casey, Mariah, and Dylan thank you so much!!
-
November 2023 by Richard Marcek
I am the General Manager of Perry and Terry Autobody here in Lakewood Colorado. Our shop uses this enterprise location for all of our rental needs.Dillon, the manager there, has taken the rental car experience to a new level! I have been in the automotive collision industry for 20+ years now and have worked with countless rental car locations and rental agents and so on. But, I don't remember any of their names... Dillon is one that I will always remember though.He does and has always done a higher level of customer service and I appreciate the effect it has had on me and more importantly our customers experience. Having dealt with all of the prior rental situations, knowing the ups and downs, gives me a special understanding on how things work and what they have to go through in order to provide the level of customer service that I expect. Dillon has always made it look seamless and beyond under control.He shows integrity, professionalism, reliability, communication and is always friendly and helpful. I take what I do very seriously and I am extremely passionate about the customer's experience- I know Dillon is the same way and it is a pleasure to be work with him, and look forward to continuing the success.
-
November 2023 by Lindsay Ann Miskovic
The staff is great here. Casey and Josh were the only names I got but they both helped me get my car in a timely manner and assisted with giving me a ride home. Everything went smoothly and efficiently with them. I highly recommend this place.
