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April 2024 by Tammy I
DO NOT GET ANYTHING HERE... Placed our order cashier did not know how to apply a reward we had 5 mins just to pay. We stepped back started to look around DIRTY AND DISGUSTING STORE. Started thinking oh god this isn't good. The counter where they have pop machine dirty paper everywhere on the floor and machine had nothing working and had notes taped broke or out. Rude employees. Food was wrong. A swipe of cream cheese almost non existent. Won't go back. This place should be closed. There is another store just south a few blocks away anyway so go there.
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April 2024 by Luke Ranger
Ordered the bagel, breakfast brisket I kid you not, no more than two pieces of meat. Not like the photo that they advertised. I had to take back, and pull an old-school Wendy’s commercial. Where is the meat? This happened Three times. The family likes to order from here for some reason, I have to remind them of the bad service.Parking: You can do betterWheelchair accessibility: Ramps ects
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March 2024 by Jason Sterwerf
Ordered our food which included 2 bagels and 2 chocolate chip muffins. We got home and opened the bag to reveal three chocolate chip bagels. Tried calling the store as I was not driving back in ice covered roads so tried to call andNo one ever answered the phone. Must be millennial staff since no one answered the phone. Skip this place.
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March 2024 by Claire E
Possibly the slowest drive thru around! If you’re in a hurry this is not the place to go. Arrived on a Sunday morning at 10, waited in line for 12 minutes with only 3 cars in front of me. What’s taking so long to serve bagels here?
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March 2024 by Sofia Abeyta
Do not stop here on your way to a job have to get to on time. I waited way too long just to order and then waited some more at the window.
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March 2024 by Nick North
Terrible location! Poor quality product, rude and unprofessional service. Don't waste your time or money. Go to the location three blocks south (120 Wadsworth) for a much better experience!
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February 2024 by Tyler Speck
I woke up this morning craving a delicious bagel with lots of cream cheese. I thought to myself “Where can I get a delicious bagel with lots of cream cheese?” I decided to take a visit to Einsteins. The bagel I received did NOT in fact have a lot of cream cheese. I am a God fearing man, however NOW I’m an Einsteins fearing man! What an abomination my bagel turned out to be. I am typing this from a place of love. I love your shmears and all I wanted was to enjoy and appreciate them. Do better and maybe I will come back. But for now I am stopping by my local 7/11 for some off brand cream cheese.
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February 2024 by Star Duran
Today I took my mom here to get breakfast before work. We weren't acknowledged for about 5 minutes or so but we understood they were kind of busy. When the blonde girl came to the register to ask us if we been helped she had an attitude. We Lso noticed she was still wearing the gloves she was using to make people's food. While taking our order she was touching her headset and hair. After completing our order (not proving a reciept) we watched her start making our order with the same gloves on. I was completely grossed out. That my mom asked the lady to change her gloves. She rolled her eyes took off the gloves put new ones on without washing her hands. The instead of throwing the food away she touched. She completed our order and served us the food she was preparing before she changed her gloves. She also didn't make my sandwich correctly. $30 went down the trash because of the service and the disgusting intent to serve us "your headset. Your hair, your POS system. And attitude.I am a regular here but I no longer will be. Because I am absolutely disgusted that someone is okay with just serving and treating people like that.I'd ask for a refund, but I called the store and was hung up on, because they r to busy.
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January 2024 by Tyler P.
Ordered a simple drip coffee at the drive through. It was cold and tasted like yesterday's pot. If you can't get coffee right I don't want to try anything else.
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December 2023 by Darcy G.
The cream cheese we got on 3 farmhouses was absolutely LOADED with salt. Completely inedible, unless you want salt poisoning. I assumed it came pre made? Somewhere someone was disgruntled or something, because that salt was absolutely insane.
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October 2023 by Patti S.
Worst service ever at 490 Wadsworth BlvdLakewood, Colorado 80226 Friday at 9:05 a.m. October 21, 2023.In drive thru for 20 minutes at pickup to watch the 4 staff in kitchen toast at least 30 bagels for bags going up front before getting to my drive-thru order for the #1 first bagel item on the drive thru menu.They must think others are more important than those in a drive thru?We drive-thru to save time and not to burn gas idling and warm up the planet.Corporate needs to change their priorities.
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October 2023 by Kendrick McKenzie
I love this location, they are super super friendly, they make you want to come back, when I do go, it’s like they make my work morning without even knowing….they are fast with your order, I highly recommend this location, the customer service is phenomenal!
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October 2023 by Olivia H.
Came from out of town and saw there were two stores within 800 feet of each other. Should have chosen the other one, the person working today was short and not very pleasant. Too busy with the AirPod in his ear I guess. There was literally no other cars and nobody in the store, so could have been a little friendlier. The food was fine, looks like he just slapped everything together of course.
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October 2023 by Seth Ingenthrone
The customer service here is the worst I have ever seen. The general manager has no business serving food. Extremely rude. There are other einstein bagels that care about the customers and their product this one does not.
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September 2023 by Marie Legrand
They left out the most expensive part of my order, and you can’t connect on the phone. Glad that I at least didn’t leave a tip
