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April 2024 by Skylar L.
they are unhelpful. and not only do they refuse to assist, they force you to do what you need THEM to do.
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March 2024 by justsome guy
Agree with everyone else. Routinely sends me numerous invoices for services that were already paid in full by Medicare & supplement. I verified with my insurance company that the claim from diversified had been paid in full, and diversified still claimed they had never even sent them a claim, and that they did not have my contact info (despite the numerous invoices mailed to me).3/10/24 update : I have had 2 MRI's ordered thru COC/OCC. BOTH times Diversified has submitted duplicate claims to my Medicare supplement ! Which, correctly got denied.This company is sufficient reason to NOT do business with Colorado orthopedic consultants (COC)/ orthopedic consultants of colorado (OCC).
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January 2024 by Luba
Scammmmm !!!!
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April 2023 by Renee P.
My daughter is in college in Colorado. I've attempted to pay my daughter's remaining balance of $25. The billing dept refuses to take my payment and claim there is a HIPAA compliance rule that prevent them from taking payment from someone other than the patient. I asked to speak to a manager and was told I would get a call back in a few minutes...no call. I call back...I'm told that there is a protocol of 24-48 hrs for a manager to call me back. I explained my situation...the call taker hung up on me. Wow! I'm trying to pay a bill and they won't take it!!! Why do I get different information from each call taker and why won't they have a supervisor or manager talk to me? Why do they hang up on people trying to pay their bill?
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February 2023 by Jason Oliver
Presbyterian St Lukes/Rocky Mountain Hospital for Children have several medical providers that use Diversified Radiology. Obviously looking at reviews, I'm in the same boat as many others. It looks like they have around a 50% success rate for submitting claims to my insurance. The others are always wrong, and I have to call my insurance's claims department and have THEM call Diversified Radiology to sort it out.I'm literally not going to Presbyterian St Lukes/Rocky Mountain Hospital for Children anymore because of billing issues like these with third parties. I've transferred all care to Aurora.
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August 2022 by Ryan Reynolds
These people have no idea how to bill insurance. I have insurance and they sent me to collections because they consistently don't bill my insurance. So my recommendation is even if you have insurance, don't go here they will Foober it up. (This is my opinion)
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May 2022 by Paul H.
Awful people to work for. Very cold and unfriendly. They don't train so you can forget that. They will treat you very badly and blame it on you. High turnover rate. Very hostile work environment. Would not recommend.
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March 2022 by Ess E.
Wow, same exact issue as the customers below. They have collected from my insurance and now harassing me to pay. Every time I call they tell me there's a hold on my account for review and they won't charge me. Yet they send me a bill every month and now threatening to put me in collections.
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February 2022 by Rose
Their billing department is incompetent and rude. I have to get MRIs each year and they've never been able to bill my insurance correctly. It's 6 months of back and forth, during which they are sassy and claim they did everything perfectly. The mental exhaustion of battling over $12,000 each year is why I will be taking my business elsewhere.
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January 2022 by Eric B.
Terrible billing department. Sent us to collections and never sent a bill. tried to call them and they lied to us
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December 2021 by Jessica
Total scam. Reports being filed to BBB and the U.S. Department of Health and Human Services Office. They cannot give specifics when asked. They sent $220 to collections and the only reason I found out was through checking my credit report. Called diversified radiology and was informed claim was submitted on their end back in June of 2019 but was denied by my insurance. Called my insurance turns out claim was denied due to not being submitted within a timely manner. Fast forward 2021 I call and they advise they are resubmitting the claim to my insurance company. Was informed claim was submitted 1/8/2021. Called my insurance company today 1/27/2021. No claim has been submitted. I call diversified radiology and spoke with Sheree. Once again no specifics can be given regarding documents sent to me and when I asked to speak with a supervisor I’m told they have to submit an email? Then on top of that I have to wait 3-5 business days to hear back? How do they expect me to believe that I’ll actually get a call back when they can’t even do their jobs correctly in the first place. Total joke of a company and I hope they get what they deserve.
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November 2021 by Chef Chris F.
This company takes Biden and uses kamala to poke trumps brother into paying for an abortion.
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November 2021 by Matt H.
BIGGEST SCAM IN COLORADO. I got service done on my collar bone (I think) in September of 2018, billing goes to insurance and all that crap. Fast forward THREE YEARS LATER. I check my credit report on a weekly basis to make sure I have no weird collections pop up. When all of a sudden on November 7th, 2021 I get a collections noticed sent from Diversified Radiology for 84 F***ing dollars causing my credit go down by 30+ points. Come to find out, Diversified Radiology made the laziest effort ever of attempting to contact me for this bill in September of 2018 and then only called again once in September of 2021 supposedly leaving a voicemail (Neither a voicemail or Phone number was found from them regarding my bill). I call DRC and speak with a girl "Amanda" who lets me know Diversified's policy is to not report collections for any bill under $100. So why was my bill sent to collections????? When I talked to the collections agency they let me know DRC just changed their policy TWO WEEKS AGO that they will now send any bill over $50 to collections. WHY DID THEY NOT CONTACT ME AGAIN PRIOR TO LET ME KNOW ABOUT MY BALANCE AND THAT IT WILL ACTUALLY BE SENT TO COLLECTIONS. To finally top it off, I go to pay it so I can hopefully get the collections removed, the bill is no longer $84, but instead its $104 and change because of "Interest" added on FOR A MEDICIAL SERVICE. Now after paying I can only hope the agency will actually remove my collections from my Credit Report. NEVER UNDER ANY CIRCUMSTANCE GO TO DIVERSIFIED RADIOLOGY OF COLORADO. THIS COMPANY IS AN ACTUAL SCAM AND WILL TAKE EVERY CHANCE POSSIBLE TO SCREW YOU OVER.
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November 2021 by Melissa S.
This company is the absolute worst. I also was sent to collections for a bill that I never even received for a breast ultrasound. They sent me to PFC Collections in Greeley, CO. PFC never called me, nor did they send any letters about this supposed debt. PFC added a "major derogatory" unpaid account to my credit report, without ever even contacting me first about it. What this company and PFC is doing is illegal, and they should both be investigated. It's crazy that this has clearly be going on for years, as some of the horrible reviews on Yelp date back to 2016.
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October 2021 by Allexis
I honestly never heard of this company in my life?? I just received a bill in collections from them on my credit karma. Based on the past reviews it looks like this company is a scam and don’t know how they have my information!!! It’s not even letting me dispute the claim. This is very strange
