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January 2024 by Ashley Asurye
Absolutely disgusted by this store! I put in an order thru the app, this store was supposed to fulfill the order, states 2 hour delivery… was not delivered although I so nicely received an email saying my order was complete….. had to track down which store fulfilled it since it was not the store I requested and all I got was your order is still here, why? What happened to two hour delivery and why does it say completed….. over the top frustrating and angry!!!!!!!!! I assure you there is a reason I don’t shop at this store!
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January 2024 by Liliana Briceño
I called this place in advance to check if I could return a wet brush that my husband didn’t like. It was not the one he was looking for. They said okay, I drove to the store, and they said I couldn’t return it because it was used. I told them the person just tested it once. they insisted it was used. It couldn’t be used because it wasn’t. Wasted money, phone call, wasted time, wasted gas, bad info and service. I wonder about these policies to service professionals if we are their consistent customers. I also was willing to look for a new clipper this day, but honestly, I’d rather go to plenty other better serviced stores for Cosmetologists out there.
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October 2023 by M N
Normally this is my go to store. But they closed down mid day on a Saturday, left a sign up saying "Be back shortly." But nobody ever came back. So much for business hours.
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September 2023 by M D
Normally this is my go to store. But they closed down mid day on a Saturday, left a sign up saying "Be back shortly." But nobody ever came back. So much for business hours.
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September 2023 by stacy wilcox
Called the store tonight at 5:30 to see if they had some color in stalk and told them I will be there in 5 minutes. The lady said "you better not come I'm closing right now I'm locking the doors." I said but you guys close at 6. She replied "not my problem" and hanged up. I should of asked for her name... This CosmoProf is the worst. This isn't the only bad way experience I had here. Go to the other location this one is alwful...
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July 2023 by Malissa Hill
They should get 5 stars for being open on Sunday! What a life savor!
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December 2022 by Sherri Kalina
They did not provide us with good service at all. Every time we would ask questions they were very easy. Every time I turn around I will see one of them in the aisle at all times. It made me feel like I was stealing . They made me feel uncomfortable I would rather go to Sally’s just because of the customer service
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November 2022 by Karen Johnson
I don’t know what is it but one of the workers here always has a bad attitude, it’s not inviting to shop here! I rather go all the way to the other location which is so far from me!:(
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October 2022 by E G
Great place for the professional stylist, barber or este... sorry y'all, need a license to purchase. well stocked, great and friendly staff.
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September 2022 by Brooke Audrey
This store is clean and organized. The manager, Shiela?, was AMAZING! Very professional and knowledgeable.
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January 2022 by Karla Niles
The manager Kelly goes above and beyond to get you what you need
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June 2021 by June Charon
Not too many choices of skin care products, wish they would have more, some are a little bit pricey tho :(
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May 2021 by Rene G
All good. My friend got what she needed on her supplies.
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March 2021 by Lauren L
Great store. The employees are friendly, and they have a clearance section with killer deals.
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October 2020 by James Box
The staff is very friendly and they always have what i need
