Best Buy is a store with lots of different products. Customers report that workers are friendly, helpful, amazing, and courteous. The service is described as super quick, prompt, and flawless. Staff members are noted for guiding customers, educating them about products, and helping them find exactly what they want or need. They assist with setting up new phones, finding items not on the shelf, and answering many questions to create a plan for customers. While the store has a wide selection, some customers did not find the specific item they were looking for. The experience of shopping in the physical brick and mortar store is highlighted as beneficial, with one customer noting they found a better price in-store compared to online. Customers appreciate the support for both local big and small businesses. The overall service leaves customers feeling thankful, with many expressing gratitude for the great and amazing assistance they received.