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January 2024 by rredundant
Extra Space Storage made it really easy to secure a good rate online. Then went I went in person, Megan was very personable and knowledgeable. She did a great job explaining all the options.
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January 2024 by Jen Kent
Check in process fast and helpful. Megan is great and very friendly. Makes me feel better about storing my belongings somewhere when the staff is helpful and nice. Facilities look clean and well maintained too.I just had a horrendous check in process with public storage so it was refreshing to have it be a positive experience at this extra space storage location.
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December 2023 by Jessica Mason
The staff and the rates are wonderful. I’ve interacted with three of their personnel and each one was absolutely delightful and informative. I’d like to request that you provide staff with better maps to show people where to go that include a print off for first time customers. Finding my unit the first time was incredibly stressful. The only reason I am writing a review after being so stressed out just now is the staff. the gentleman with whom my first spoke, Zoe and Meagan were all absolutely wonderful. I wish I could remember the first staff members name because it was entirely his hard work and dedication to finding exactly what I need that I became a customer at all. I just would like to ask that you give your employees the tools to take the rest of the stress out of this process please
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December 2023 by Dimi Schondelmayer
It was easy to reserve a unit online. Someone contacted me very quickly. A lock was left in my unit for my convenience. Very clean facility. I had plenty of space to store everything from a one bedroom apartment into a 10x10. When I no longer needed my unit, I just called to cancel.
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December 2023 by Jennifer Muñoz
First spoke to Leon over the phone, he was friendly and knowledgeable about the spaces and was quickly able to make recommendations. Then I worked with Megan at the location. It was very busy but she was handling it all like a boss, give her a raise!
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November 2023 by D. A. Oner
Customer service was way better than I expected. Helpful, polite and was happy to help. I didn’t end up renting here because I didn’t need to move but the prices are competitive after the intro deal. If your looking for a space def check them out.
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November 2023 by Craig Huffman
Used this facility for more than 3 years. Good central location. Management and staff are great. Safe and secure. Climate controlled.
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September 2023 by Adriane Kline
The staff were incredibly helpful and friendly. The storage units are clean and in good shape. I feel very comfortable leaving my things here.
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September 2023 by jackie tran
Can’t recommend this place enough! The customer service alone is enough reason to choose this location. Megan and John were extremely friendly and helpful. It is my first time renting a storage unit so I had LOTS of questions and they were able to help give me answers to all of them.
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September 2023 by Terry Higbee
Extremely clean, well lit, and new facility. Nice location, with easy access, climate control, and including elevators and hands trucks. Also, I have interacted with Meghan, the site manager, multiple times over a couple of years now. She is simply the best- personable, efficient, and accommodating to special needs. Highly recommend!!!
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September 2023 by Terry H.
Extremely clean, well lit, and new facility. Nice location, with easy access, climate control, and including elevators and hands trucks. Also, I have interacted with Meghan, the site manager, multiple times over a couple of years now. She is simply the best- personable, efficient, and accommodating to special needs. Highly recommend!!!
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August 2023 by Joseph “Joey” Van Hoesen
Great attitude from all customer service Reps online, over the phone, and with the storage location's management upon arrival. Everything was quick, simple, self explanatory, accessible as soon as I arrived. Not too shabby of a unit either, clean to start and easy to keep clean as well. ???
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July 2023 by Darlene Griffey (Dar)
The most important thing is good customer service... I reserved my unit online. They got back to me in less then 24 hrs. Set up and ready to move in the unit within 10 mins over the phone. THAT'S A PLUS 1 IN MY OPINION. I DO highly recommend EXTRA SPACE STORAGE TO EVERYONE... ALSO, prices are totally worth your time. Not over priced at all. It fits my budget more then i expected. Thank you Meghan. It was a pleasure doing business with you.
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July 2023 by Tom Sagona
After the initial promo period, I was shocked by how much my rate went up. It was was almost double! However, if you call and talk to them, they will work with you. I spoke with Megan, the manager, and she was very friendly and helpful. She was able to help me reduce the amount of the increase considerably, to a level I could afford. Thank you Megan!
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July 2023 by Cindi Lakes
I had a call that a payment didn’t go through on a credit card, and she was very nice about it. I didn’t know what the issue was so she just took a different card. I took advantage of having her on the phone to ask a few questions, which she answered wonderfully! She explained well even though it was almost closing time. I appreciated her over the top help! I would have given 5 stars but the price has raised a lot from when I got the unit.
