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April 2024 by Susan Shaver
Nice ARC. Clean, well organized
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April 2024 by Addy Lopez
cashier who is printed on the receipt as SBLAKE was incredibly rude and had absolutely 0 customer service skills other then that the staff was kind and the dressing rooms were open which is a rare find thrifting nowadays
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February 2024 by Victoria Blepp
I've always been suspicious about the lack of 50% off colors throughout the week at this store and yesterday (1/15 - Monday) I found a young man who works there pulling ALL of the color for the week (white) from the jeans. He had a cart FULL of just that color. I won't be going back. This is not a good way to save money for yourselves and it's certainly not encouraging the consumer to spend more at your store.
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October 2023 by Patty Black
Clean, organized. The store smells good, everything is clean, staff very nice.
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September 2023 by Ashley Crawford Music
I was verbally assaulted by not one but TWO employees within 10 minutes of being in the store.
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September 2023 by Ashley Crawford
I was verbally assaulted by not one but TWO employees within 10 minutes of being in the store.
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August 2023 by Mallory Morse
The absolute worst experience I have ever had in an arc in my life. I am not kidding you. No one was by the dressing rooms, so I waited, and nobody came, so I went into one. I proceeded to leave my clothes in the basket and only take five items into the dressing room. When I went to trade out those five items, all of my clothes were gone. Somebody workers had gone to my car and put them all back, not even on the rack they literally put him back in the store wherever they came from. So I asked a worker for help and she think are you sure they're not hanging out the record of like I'm sure somebody did that and I was like okay I just got off of work I came to the arc because I don't live anywhere near where I'm at and I wanted something kind of cheap and nice. Instead, I got all of the clothes I picked out taken for me it was horrible, embarrassing, and not right. Well when I was picking up new clothes to get I overheard the workers laughing well maybe you shouldn't take that many items into your Jasmine maybe you shouldn't have that many items in your cart and I was like thinking to myself and experienced person go through the yard will take their time and grab a bunch of stuff through each one of the aisles because there's so many different things that you look at everything so your car might fill up but you might not fit in everything hence dressing rooms. So I had told the worker when I was checking out and she goes do you want to talk to the manager and I go I don't even know what good it would do everything else is like it's not going good so I don't know she's like I would be mad so I think you should. So she calls the supervisor up there the supervisor does not come whatsoever I'm sitting there for a good 5 minutes she had helped two other people while I'm sitting there waiting and she's literally after she finishing helping those people she come back to bless the manager right there the lady was just chatting with one other coworker and one other person the whole time. And I realized at the time who it was I know that was the one who said maybe you shouldn't take all that stuff in there maybe you shouldn't have your cart like that and was laughing so loud because the one girl said why is that girl crying and then she went well because I put all her stuff back. It was definitely one of the worst experiences, as well as the most embarrassing experience, you could have ever imagined I don't ever want to go there again the only reason I bought something because I absolutely needed it otherwise I would never have gone and gotten something there. It was that degrading it made me feel like I was nothing and that they assumed I was a thief or they assumed I was not paying or just thought they were better than me. I am not a terrible person, and i definitely had no intention to do them wrong. I actually just got off of work. I wanted something clean to wear to go to my friend's baby shower, that's all. The truth is no one knows anyone's backstory so for her to do that that was so wrong and I don't like to leave reviews unless something along those lines really does happen and that was terrible her name was SAMANDA that was the manager. If you happen to come across there at this specific ARC, that is the manager's name that made me cry and terrorize me. PLEASE be careful because the worker who told me said she's an immature B*TCH and has no clue how she could be a supervisor. She said she was a mean person to people she suspected to be doing something wrong,and I said, "How does she just know that?" I didn't do anything wrong. I actually bought everything I got she just assumed because she was a manager, she said some people are the workers were scared to approach her because they didn't know what their punishment would be they would get the grunt work or she was just nasty they said she was a nasty supervisor and a nasty person to the people that came in I felt that truly.
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August 2023 by Nicole
Older lady who works in women's clothes by the dressing room absolutely hates her job. She has muttered nothing but nasty things about the customers the whole time I've been here..calling customers.."lazy, stupid, dumb, slobs"...I hope some day she'll be doing something that brings her joy...it's really quite sad...she should not work here on the floor where customers are at if she hates us soo much.. it is not professional at all...she should save that for the break room....What happened to customer service??
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August 2023 by Katlyn Boudreaux
One of my top three favorite Arc stores to visit. They have a great selection for clothes, kitchen things, and furniture.
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June 2023 by Berger Berger
Big 5 stars because of Arc employee CURTIS excellent customer service !!! On this saturday the store was slammed and they were short handed so I offered my help to an elderly lady (80's) with a piece of furniture to her car. Of course it wouldn't fit and it was blistering hot outside. The woman was distraught because she felt she had landed the best deal ever on this discounted find- returning it would have been a crushing blow. Curtis came out to assess the situation. We tried several different ways to get this piece into her car. Eventually, Curtis was able to use his drill to take off two pieces and WALAH, the furniture slipped into the car easily. CURTIS was professional - so calm, never gave up, not pushy, and you would have never known the craziness that was going on in the store or the hot weather making him sweat. The elderly woman was so very delighted with CURTIS. He really made her day. Thank you CURTIS for your top notch customer service.
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June 2023 by Justin
I asked to see something in the showcase decided I wanted it had the associate take it up to the register went to pay only to be told by the front associate that it was the wrong price and someone switched the tag when it had been under lock and key the entire time in the showcase... Changing the price is baiting and switching
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March 2023 by Jesus Is LORD
This store is insane if they think ima pay the price of a new item for a used item they got for free.80 for a wii, 50 for some old Nike. I'd rather go to the mall. If you want ebay prices go sell on ebay. Ebay prices are the way they are because of. Fees taxes and shipping costs. Who the heck is running this joke of a store. Remember u get these items for free from the kindness of others and then they go and milk the community. Just telling the truth, this store is Trash!
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January 2023 by Ewol Lowe
The store is organized, spacious, and mostly wheelchair accessible. The electric testing station is too high up to be wheelchair accessible.
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November 2022 by Landon Harms
I generally have a great time shopping here. Most of the staff is awesome and super helpful. Unfortunately, today I went in and found a neat item, only to have them tell me that the price tag on it is, "not the right price," then arbitrarily make the price much higher than what the item would reasonably be worth.Again, my experience has been generally great at this location, and I think it would benefit ARC in general to not punish loyal customers for something that they didn't do.
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November 2022 by Christopher Rhodes
Love this place. Went there today and they were having issues with their card reader. So I was very patient while they were trying to run my card but it wouldn't process the payment. What was upsetting, was, the manager there said that my card was the issue. Said it very loud were all the people in line could hear it. Very embarrassing. Now think about it. Their card machine was having issues and they knew this. Why in the world would she announce it was my issue. I have money in that account otherwise why would I be there shopping and trying to pay for it. I left the store and went across the street and got cash with the same card to go purchase my items. No issue at all. I do not understand why she felt the need to embarrass me like that when I was being very patient and understanding about their machine not working. Was pretty upset and when I went back with cash and she felt the need to say " Oh, you did come back?" I was thinking "duh, I came shopping here to buy the things I picked for a reason and have money for these things." Learn some people skills Karen. Jeez
