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May 2024 by Kevin Emery
The best price isn't better than ordering from home depot. Pushy salesman
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May 2024 by Ash Behrouzi
I was there with my wife to purchase abut $4000 worth of furniture and the manager was so rude and disrespectful because I was there with sports clothes I guess he didn’t treat us as a customer and he was like if you don’t want to buy , you can leave I did called the customer service and talked with Patrick who said he will follow up. And that was Sunday my day off so I won’t shop from this store anymore and I told all my family and friends DO NOT shop there because of the store manager didn’t have any manners. I spend my money somewhere they respect me and treat me like a customer. I could have pay for everything there but I ask about the financing and see if they have any 0% option. They said they do have and I did apply and the great this was I did get approved right there but I didn’t like the manager they way he approached me. So I don’t recommend this store at all because of him. And I have been shopping here for 15 years. Not any more ??????????
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April 2024 by Yamil Rivera
Hood furniture prices
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April 2024 by Natalie Douglass
Very helpful and knowledgeable staff. I needed a couch for my apartment that my cats won't destroy and Lee has great recommendations. They also helped look at my floorplan and pick out the configuration. I am happy about the price and delivery within 48 hours was great.
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April 2024 by William Skaggs
Very helpful workers, they didn't have what we wanted in stock but found it at another store and helped us figure out which was closer
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April 2024 by Pam Schmidt
Very disappointed with my experience...i wanted to buy an office chair...i found one but it sure is hard to get help. In fact I felt like i was inconveniencing them. I get the chair and it was broken and they wanted me to come back to get another one. I was planning on buying some more furniture from here. But now sadly i am going to have to take my business elsewhere.i just do nt feel valued as a customer.
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April 2024 by _ scoz
NOT A GOOD CONSUMER EXPERIENCE. They sold me a used, repackaged, BROKEN chair. Then they wanted me to come back to the store and waste my time getting a replacement. They didn't offer any kind of compensation for my TERRIBLE CONSUMER EXPERIENCE besides the offer of a free delivery to replace the chair... several days later. Don't waste your time with these people.
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April 2024 by Matthew Miller
Great looking furniture at s good price. Delivery team was awesome and very respectful of my place...
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April 2024 by Shawna Saeedian
Ordering and delivery was all good, but screws keep falling out of the dining room table and chairs. They are all falling apart after 6 weeks.
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March 2024 by CO - Taylor Parker
Gale was so helpful in helping me pick the perfect couch for my new place. I am very indecisive and she ran laps around the store with me and showed me all the best options for what I was looking for. My family got to kick back in the massage chairs while Gale handled all my indecisiveness. Love the new couch too and the delivery guys were awesome too, definitely went above and beyond.
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March 2024 by Steve Cook
I was not happy that they sold me an item for full price and the next day we received a flyer that had this item on sale for $90 off. The item I purchased was bought during sale dated. In addition I hate that there is a 15% restocking fee if you want to return your purchase
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March 2024 by Bryan Gaytan
My mom loves this place.
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March 2024 by Brad
I bought a $1500 couch from them, upon delivery they "couldn't" get the couch inside even tho I've gotten larger furniture and couches in. I wasn't home but my wife was, she told them to leave it and I'll take care of it when I got home. They told her that they couldn't do that and charged me the shipping, taking it back, and restocking. I got my refund except for the failed delivery fee. You lost my business forever
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March 2024 by Ellie Raaum
I recently had the pleasure of experiencing exceptional service from the American Furniture Warehouse team. From the moment I placed my order for a new couch, their professionalism and attention to detail were evident. The delivery team went above and beyond to ensure the safe and timely arrival of my beautiful new furniture. Not only was the couch of excellent quality, but the delivery process was smooth and efficient. I highly recommend American Furniture Warehouse for their outstanding customer service and top-notch products. Thank you for making my furniture-buying experience a delight!
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March 2024 by Melissa Clark
Great prices and quality. Friendly and helpful, not pushy