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June 2024 by Ian Gowing
Place is the absolute worst of the worst. Nearly every single item is locked, but it is nigh impossible to get help…If you manage to find a store employee they treat you like a criminal. Shopped here for years, but I’m done.
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May 2024 by Stephen FunBikerdude
It's still an Ace hardware, not Morehead lumber
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May 2024 by Alina Aero
The staff are polite and professional. If you ever need assistance there's always an employee that's happy to assist you.
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May 2024 by Mike Jamieson
Very professional staff
And well organized store
Always well stocked
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May 2024 by Bri Farewell
I don't recommend shopping at this location unless you know what you need and where it is. It felt like I profiled due to the way I look when I walked in (wall of shame was a 'classy' touch right when you walk in the door) nobody wanted to help me, even when they said someone would at the paint counter. Ended up finding what I needed by myself after circling the store passing 'busy' employees multiple times. Take the extra 8 minutes to drive to the one at Green Mountain.
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May 2024 by Justin F
I have come here for the last 5 or so years, and there is always someone who can direct you toward someone who knows what they're talking about.
The last time, JJ was extremely helpful with my plumbing issue. Thank you, JJ!
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April 2024 by Michael Bailey
People at the store are so great and helpful they really know what they're doing and they know about the products they carry tell him about a project you have and they'll tell you the easiest way to do it
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April 2024 by Jake Background
Love this store. All the associates are so helpful. Need a Stihl product ask Jacob he’s super knowledgeable, need plumbing help ask JJ he’s like a pro or something, want the perfect grill mark is your guy. This store has taken great effort in training their staff and I will definitely be going there again!! The best part is you end your trip with a nice cashier Rachel was nice, I didn’t have an ace rewards but she did offer me one.
Wish I could give you 10 stars. Google only allows 5 tho
Had to edit my review I forgot to add Sal the man of hardware he knows where everything is which is crazy helpful and helped me get all the screws I needed to get my project done!
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March 2024 by k.a. marquez
Good store to get specialty items especially. Good customer service. Knowledgeable staff and friendly
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March 2024 by G 2
THIEF THIEF!!!!!! I have been frequetting the Ace Hardware on jewel and Wadsworth for a number of years... Was my go to place for hard to find items until today... I found the item that I was searching for, And I had to locate an employee to get it for me... Once he retrieved the product he told me I could pick it up at the counter, I explained to him that I had more shopping to do.... He told me he needed to make sure the item got paid for,,, I was shocked to say the least..... I understand there may be a shoplifting party but you're going to profile everybody in your store...... I'm done with all acadress sticked where the sun don't shine.......
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February 2024 by Krista Kafer
Fantastic service. Last weekend I brought in a pair of very old faucet valves for which there are no replacements. I had bent one getting it out of the wall. Sal offered to clean them up and fix the bend. He also suggested I replace the worn washers. Thanks to Sal I was able to reinstall the valves and fix the drip. Thank you Sal and Ace Hardware!
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February 2024 by Bethany Christensen (Sissy)
I love this Ace Hardware.
I give them 5 stars for their Wall of Shame!
They post photos of shoplifters on a display area outside the front of their store!
This is so old school - but I LOVE it.
Back in the day - this is how our society dealt with bad check writers, etc.
It is about time these criminals experience some kind of negative social consequence for their antisocial behavior.
We as consumers are paying higher prices for our consumer goods - because businesses increase their retail prices to cover their losses due to theft.
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January 2024 by Bethany Christensen
I love this Ace Hardware.I give them 5 stars for their Wall of Shame!They post photos of shoplifters on a display area outside the front of their store!This is so old school - but I LOVE it.Back in the day - this is how our society dealt with bad check writers, etc.It is about time these criminals experience some kind of negative social consequence for their antisocial behavior.We as consumers are paying higher prices for our consumer goods - because businesses increase their retail prices to cover their losses due to theft.
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January 2024 by Melissa M
Horrible customer service by the owner Dan and his manager Vanessa. This store sold me a snow blower that had been used one time and one year later doesn’t work at all. They do not stand by their products and wouldn’t do anything at all to help, in fact treated us quite rudely! Vanessa even lied and told the owner I was causing a scene and she told me to calm down which is completely not true. What really happened is she told me to research my product next time I buy and I told her I should research Ace Hardware next time I buy.If you insist at buying at Ace Hardware, take your business to the one in highlands ranch. They seem to be willing to help and were willing to exchange the inoperable snow blower for another before finding out it was bought at the store at Jewell and Wadsworth. Now I’m stuck w a $600 paperweight. Thank you Dan!
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January 2024 by sherk KDC
I was there on 1-16-24 and this guy I call him the wizard (don't recall his name) helped me so much. He answered all my questions and really listened to myconcerns. He gave me some good advice and was attentive to my needs. He's a great guy that wizard of yours. Hang on to him!!
