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October 2024 by Jamie Thomas
I was refinishing a coffee table and needed all the supplies. Kaitlin (Caitlin?) Helped me out tremendously! she walked me through the steps multiple times, being so patient with me, and she helped me select each and every product I needed. She even read the products instructions to make sure I had what I needed. Walked out with everything, thanks ronher knowledge, professionalism, and expertise. Thank you!!!
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October 2024 by Jessvin Thomas
It really is the helpful place! They have an ectensive easy to use hardware parts section. I found the exact part I needed for a shelf which home depot did not have. And the people were very friendly and helpful
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October 2024 by Colton Lock
Very helpful staff. Great place to buy hunting and fishing licenses.
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October 2024 by Victor Briz
Very friendly Staff
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September 2024 by Mike Pizel
Never the cheapest, but always have what I am in need of.
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September 2024 by Don Pallotto
Great store, good location, knowledgeable employees. I have never experienced a bad employee. They all seem to want to help. I recommend Ace Hardware generally and Green Mountain Ace Hardware excusively.
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September 2024 by Ryan Panger
Rode my bike to pick up one item- had a back pack on to carry my belongings. Walked in and went to the isle to pick up a door knob- a senior associate (military aged, black hair, 5’6” ish with an obvious napoleon complex) immediately told me to leave because I refused to leave my personal belongings with him.
Do Women get asked to leave their purse’s at the door? I’m carrying all of my belongings that are important enough to leave home with in my back pack since I’m not in a car.
I was nothing but polite and picked up the door knob I came in for. He called the cops and told me that it didn’t matter that I wanted to purchase my item, “we won’t serve you” were his exact words. I went to the register and was refused the ability to BUY the door knob! I was then confronted by three people and told to hand over the merchandise (despite my attempt to PAY for it) and then assaulted by one of them!
Most ridicules abuse of power I have seen in a retail store ever!
When I was leaving the store, one of the associates went so far as to smack my hand as I going to toss the merchandise onto a pile of stuff- knocking it out of my hand. After which they began doing the best they could to make it seem like I was doing anything but trying to buy something.
I was then recorded on the guys phone as I unlocked my bicycle and told that I “wasn’t allowed back ever” all because I wouldn’t leave my belongings with a stranger- despite the fact that all I was trying to do was PURCHASE a door knob!
Absolutely stunned at the aggression and lack of common sense by the senior employee’s at this location!
I will be filling a complaint with the corporate office of ace and following up on the asinine treatment I was shown while shopping!
If I could leave negative stats I would! Ace hardware has never mistreated me until this store today!
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September 2024 by Amy Norwood
I wanted to paint a small room in my house. I had some of the paint, which was Benjamin Moore in the eggshell finish, but I needed more to finish the whole room. I went to this store to buy more of the same paint. The paint clerk said their computer wasn't working to mix Benjamin Moore paint for me, but that he could mix the same color with Clark and Kensington eggshell paint and it would look exactly the same. I painted half the room with the Benjamin Moore I already had and the other half with the Clark and Kensington, and what a mistake that was. The Clark and Kensington is lighter and much shinier. The room looks bad. I've bought more Benjamin Moore paint from Guiry's and I'm repainting the Clark and Kensington with it. What a waste of my time. What a poor job done by the paint clerk at this store. This store has been going downhill since it was remodeled in the 2000's. I had thought the paint department was still ok until this happened.
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September 2024 by BRIAN TIEDT
Friendly and helpful staff and well stocked.
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September 2024 by Justin Sweeney
Larger than the ones closer to me, this one has had what I needed when I needed it. In the plumbing section they seem knowledge compared to other big stores.
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August 2024 by M J
The number of people working here asking you for assistance is overwhelming. This is the most anxiety inducing store I've ever been to. Yes, there is a point when asking people if they need help is absolutely too much!
Yesterday I was just getting some small hardware pieces to fix something and I was asked by 6 different people if I need help. Ultimately the person who thought they were helping me, put the wrong pieces in the bag and sent me home with them. I didn't pay attention at the time and wanted to leave and get away from the employee bombardment. Got home to find some of the wrong pieces in the screw/nut bag. I only spent $2.50 so it's not worth going back to return them. This was your employee's fault and not mine because they kept insisting it was all there... It was all there but wrong.
Never going back to this ACE. Leave people alone after you ask one time!
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August 2024 by Matt Hodge
Incredible and kind staff. Last visit they helped my son pick out special keys (which he is very fond of and got a “light up” key) This location has a great selection and knowledgeable staff. Highly recommend them!
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August 2024 by Cale Brakeman
I freaking love ace hardware
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August 2024 by David Romero
Came here to buy spray paints for an art project for work. Associates were very helpful in finding the correct paints for a very different substrate than they're used to.
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August 2024 by Misty Hill
Nice clean store & friendly knowledgeable staff. I recommend this hardware store.
