Walgreens provides prescription refills, health and beauty products, and photo printing services. The pharmacy operates with specific hours throughout the week. Many reviews highlight exceptionally positive and helpful staff, describing them as amazing, kind, professional, and supportive. Employees are noted for handling difficult situations with kindness and professionalism and for working diligently to fill prescriptions quickly. Specific praise mentions the staff's upbeat and positive attitude, making the entire experience incredible for customers. However, some experiences are negatively affected by an outsourced call center, which can provide incorrect information about prescription transfer and processing times, leading to customer frustration. While the actual pharmacy team is often helpful, this disconnect can cause problems. Additionally, several reviews mention that individuals loitering outside the store are a constant problem, harassing customers and stealing, with a suggestion that the location needs a security guard. The overall impression is of a pharmacy with very capable and caring staff whose efforts are sometimes undermined by external factors like call center errors and security concerns.
Pharmacy is refusing to dispense covid vaccines to people who meet CDC guidelines, including a second location refusing to serve 65+ elderly, who according to the CDC are explicitly told to get a second spring dose.
May 2024
Ok so if wellgrens use or work with coupons Wellgreens have to training the employees how The coupons work and help the costumers. Because the most of the employees do not how works and also they don’t wana help you also with very bad actitudes. ?
March 2024
Talked to pharmacist early in day about a specific need related to a prescription. Went to pick it up and the pharmacist on site would not fill the prescription per the doctor’s orders and per agreement of staff present earlier in the day. Traveling out of country without the medication my daughter may need tomorrow.
