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“This is the absolute pinnacle of postal service excellence, ESPECIALLY in the Boulder County area. Truly, on occasion when I consider moving elsewhere, I think about having to switch to a different "home" post office, and then I think better of it. They have the most pleasant staff. No matter who you work with you are provided thoughtful, efficient service and the post office is no longer a headache --- even when shipping overnight to get presents across the country by Xmas day. When our actual apartment mail boxes were compromised, Louisville Post Office and its staff provided reassurance and ensured its residents were taken care of and protected from any further risks or factors. Can't recommend coming here enough, especially if you are in Boulder proper. Worth the drive for the efficiency and quality of service.”
“I haven’t been to a Post Office and had a pleasant and painless visit since I was a child and I’m 30 years old. Every Post Office I’ve visited over the last decade has been absolutely awful with trash service. I and all the way to I'm so happy to report that the Niwot Post Office quite literally couldn’t do a more phenomenal job in terms of the service they provide. I’ve lived in so many places over the last 15 years and have frequented many Post Offices. Everyone of those Post Offices that I’ve gone to regardless of the time or day of the week that I choose to visit there is a line out the door, they’re understaffed and the employees have been very rude, unprofessional, and it was clear they hated their job. The people at the Niwot Post Office were so chipper, upbeat, kind, friendly and professional; I was literally in and out within less than 2-3 minutes. I’m sitting in the parking lot to write this review now so that I don’t forget because that’s how impressed I’ve been with the service. I’ve watched sooooo many people walk in and out with packages, letters, etc and come right back out in 5 minutes or less. The Niwot Post Office needs to be sent out to train the employees at all the other Post Offices in this country lol. Seriously, I never thought I could be this happy leaving a Post Office ?”
“The staff at this location was amazing. We came in for 6 new passports and we were not prepared with the right paperwork. Debbie and her team went out of their way to make sure all was right. It's nice to receive good customer service these days. The postal service has a bad reputation for inadequate service and timing. These folks do their job well! Thank you Debbie!”
“Small local post office, early weekday morning seems to be good time to utilize the counter.
Friendly counter staff, staffing is limited just like any other post offices nowadays. Therefore timing is important in utilize the counter service, otherwise the kiosk might be a good option.
Near the Broomfield government office and other business buildings so midday and afternoon could be a bit busy, as well as tax deadline etc.”
“Great and timely service! They helped me to find really important mail and I just want to say thank you guys so much, it really means a lot to me and my family!!”
“Staff always pleasant, efficient & helpful, thank you! And, thanks for allowing dogs!
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I've been going to this USPS for 20+ years:
it's always been the same great experience.”
“Sue is fantastic! I had a very important package marked delivered but wasn't anywhere to be found. I submitted a claim online and the next morning Sue called me and let me know she was going to go out and check our shared mailbox and parcel lockers. She found it and delivered it to us personally, then called me later just to follow up and give me her direct line in case I ever need anything in the future. Great customer service!”
8AM - 1PM 2 - 5PM
12470 York St, Eastlake
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“Very inconvenient to make the drive to the postal office to find out they're closed for lunch from 1-2 o'clock. Really needs a face lift in there too. The line moves quickly. And the ladies have all been nice so far.”
“Adrian was very helpful and went above and beyond what I was expecting to have happen. I couldn’t find my account via my phone number, yet she was able to find that my old number auto populated my application so she fixed that right up for me . Thank you”
“I haven’t received any of my mail and I’ve lived at the same address for 5 months now. The mail person keeps taking my name off my mailbox and returning everything to sender. Edit: Originally gave them one star but I finally talked to someone and they found my most recent packages and got the issue fixed and my packages delivered to my mailbox the same day. I really wish I got the girls name that I talked to because she was amazing! Thanks!”
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“I came here to get my passport application taken care of. I drove 32 miles and what a surprise! Best post office ever. The employees were so friendly, the people waiting were friendly, and the service was fast. I wish this could be my forever post office.”