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“First time using cricket after quite a few years of prepaid service, I decided to switch my number and take part in a free phone when switching deal. The ladies that work there are absolutely fabulous. It took us nearly two hours to figure out my account information from my old carrier and she did a wonderful job explaining the reason/reasons for the delay, deals and every other question I had. Wonderful staff wonderful service. I couldn’t be happier switching for the first time. They also have a surprisingly good selection of accessories like Bluetooth speakers, chargers, glass screen protectors and phone cases.”
“Malina was very helpfulShe knows every product she is very knowledgeable and very very kindHer customer service is superior to what I have experienced in other storesThank you for hiring her!”
“Noel Francis was phenomenal we came in on valentines night and he helped my husband and I add my phone to his account an he did amazing and was patient!! 5 stars for him”
“Tommy was extremely helpful getting my family new phones. He helped us save a ton of money and was easy to talk through our options in upgrading. I’d 100 percent recommend him!!”
“I was treated with so much respect today. I didn’t feel rushed in making the decisions to make my phone look great. The staff was very warm and friendly and I felt very comfortable with them fixing my phone and making it look so cool.”
“My visit went very well. I went in with a couple of questions regarding my phone lines and plan. Travis was able to help out and get me answers and walked me through everything. I will definitely be going back if I run into any issues”
“Sandra greated me as soon as I entered leaving my wait time at 0. Every question I had got a sure answer. I was in and out in no time. Very good customer service and did I mention I'm enjoying my purchase.
Thank you for the help ???”
“I’ve been to this store about 3 times and each time was always pleasant. Chris does a good job and is easy to talk to. And Simon who visits the store to help out during the week was absolutely amazing. Will be back for the iPhone16.”
“Ari was very helpful… Answered all questions, knowledgeable about all the Phones, Accessories and Verizon plans. I would highly recommend the store in regard to the service provided.”
“The manager helped me setting up a business account and move My Number to itHe knew what he was doing, done it fast and very professional!Also he provided me with all the information I neededHe went far and beyond! It was such a great experience!THANK YOU SO MUCH”
“Great Service at 2 AT&T Stores on Sunday before Memorial Day. 951 E 120th Ave Thornton, CO 80233 and 2nd Store at 4700 W 121st Ave Broomfield, CO 80020 … both greeted us instantly. Store I bought phone at did not have otterbox and she had tried earlier in the day to place the Body Guard Screen Protector for Galaxy S24 Ultra and it was not fitting right. Customer was not happy so glad she told us. We went to the closest store and they had the OtterBox and Zagg Glass. He installed Glass perfectly.
Very Satisfied … Swiched to ATT after 25 yrs with Verizon bcs GF works for ATT.”
“I took my mother in today to find out information about her plan. We worked with Kaden and Richard. They were very helpful and knowledgeable about what was the best plan for my mom. I really appreciated their honesty and professionalism.”
“Good customer service, the girl and the guy made sure I can run all apps on my phone. The girl was kind enough to set up my Facebook and WhatsApp along with a New Google account for my business”
“I went to this location to upgrade my phone to an A15. Online, it gave me a price of $ 155 with the activation fee and taxes. Since I wanted to pay cash. I went to this location, and she quoted a price of $210. I asked why she said the phones are cheaper online. Also, earlier this week, I got an A15 for my daughter. Her phone was destroyed by some people she used to hang out with. We got her phone for $179.00 with the case, activation fee, and taxes. I don't understand why the price for an existing customer who has been with Cricket for almost 20 years. It might be necessary to go to a new carrier. ?”
“This review is strictly for the customer service Steven provided me with. I called about 10+ nearby AT&T stores and although everyone I spoke with was friendly, Steven at Orchard by far was the most helpful!! He saved me a trip to the store and offered all the alternatives he could for my urgent need. He knew his stuff too! Thanks so much Steven!!”
“There was a big computer glitch that created an issue when setting up our service. The staff at this store spent hours working on solving the problem and making things right. I appreciate all of there hard work and service.”
“Cameron was very good at his job he knew everything & was very knowledgeable about his work. He helped me get through process very quick & also explained everything that was important to me. Thanks Verizon & thanks Cameron!!”
“The Hispanic lady that helped me was really awesome. Rare to find decent customer service with Metro these days. I’ll definitely be switching service providers but shout out to that lady.”
“Crystal is a sweetheart she help me get all my stuff transferred and got me a goid deal I love this store I will come back to her because she help me so much thank you crystal”
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“Dylan was a great help from the moment I walked in the door! Having not purchased a new phone since 2017, Dylan made the whole process a breeze and I’m very happy with my purchase.”