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December 2023 by Alex L.
Quick, excellent service. Shawn repaired some bent connector pins on my laser-cutter and had me up and running in less than 24 hrs. Would highly recommend.
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December 2023 by D B.
We took an Asus laptop to Shawn's Computer Repair to have the screen replaced. He estimated the cost at $300. 2 weeks later, he stated the wrong part was ordered but that it wasn't his fault. Approximately 10 days later when we still don't have an estimated repair date so we decided to take the laptop to another shop. We politely asked for the laptop back. Shawn was clearly angry, he snickered and stated that he found it amusing that we thought we knew more about computers than he did. Again, we politely asked for the laptop back. He eventually emerged from the back room with the laptop. Once we were home, we noticed the screen was now cracked and it had been glued on with a wire sticking out. We took it to a national repair group who immediately noted the screen was cracked, glue around the edges and a wire sticking out. Two weeks later we had the laptop back, repaired and the cost was $150. Beware the angry computer repair guy!
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August 2023 by Cindy F.
Great great service and reasonable prices. This was the first time I've used Shawn's but it will most definitely not be the last! They were able to recover all of my important data and then some! I could not be happier!
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May 2023 by Joe T.
My laptop just suddenly stopped working. I took it to Shawn's Computer Repairs where Rachel checked me in. She is extremely nice and sharp. Shawn took a look at the computer and called to tell me the hard drive had crashed and that i needed a new on. He quoted a very fair price and did the work in one day. After I got it home I was having trouble with my e-mail. I called Shawn and he fixed it on the phone. I would certainly recommend Shawn's Computer Repairs. Nice small shop (unlike the big multi-state services) but completely capable. Joe T.
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March 2023 by Tom D.
Shawn is an example of what is needed in the world- effective, efficient, gracious, friendly and helpful. He has helped me many times in the past several years and he is exceptional at what he does. He is truly a bright spot in the area.
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February 2023 by David T.
These guys are great. Had a crashed hard drive. They checked it out quickly, realized it needed to go to a place specializing in recovery, and kept me appraised throughout. They were also very nice in all my interactions with them. And reasonable prices.
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December 2022 by Jeff W.
Shawn helped me out a major jam after my MacBook was fried by a static charge. He was able to fix it in a tight turnaround ask. He's incredibly kind. Strongly recommend.
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October 2022 by Jason G.
My 8 year old desktop had crashed. I went out looking at new computers and realized that I may be better off fixing my old computer instead of buying a low end new one. I took the computer into Shawns Computer Repairs. Shawn quoted me a price and that is what I was charged. I had an issue of the computer not connecting to my monitor but Shawn worked with me until the issue was resolved. I totally reccomend and will not use anyone else.
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September 2021 by Tomoko K.
Wow. I get why these guys have all 5-star reviews! I had to take my mother's laptop which suddenly stopped working. Shawn said I could stop by any time during biz hours and he could take a look. In about 5 minutes (really), he had diagnosed and fixed the problem. Zero charge. The woman at the counter was SO nice and friendly. I wish these guys had a tip jar. I just moved to the area and I think I found my new go-to place for my computer repair needs!
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April 2021 by Miki S.
I appreciated Shawn taking such good care of our 13 year old son and helping him complete his first build. Our family will definitely keep coming back for the thorough and great advice, troubleshooting and repair.
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August 2020 by Travis M.
Yes, a 5-Star review from my account. This means A LOT!! As both the Owner (Shawn) and the professional techs of the business did absolutely everything by the book and correctly. I even watched their work, and listened to what Shawn had to say when he called me to recap the "fix". The owner of this business is: Intelligent, Thoughtful, Caring, Goes the Extra Mile, Cares about Costs for Customers, and this list could go on and on... The bottom line - if you are in need of ANY type of computer repair, give Shawn a shout and he will fix it or refer you to someone with more expertise, which shows that he is in fact a True Pro!!
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December 2019 by James M.
Love this place! Local and they know their stuff! I built my system and couldn't figure something out. Took in the drive and they diagnosed it in 2 minutes and didn't charge me anything! Recommend Shawn's highly!
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November 2019 by Kim H.
Shawn was amazing. I had called several places to get my computer repaired. No one could even help me for days. I called Shawn and he got me up and running that day. Price was fair and he was very professional.
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June 2019 by Paul S.
Shawn & Rachel are awesome. I was visiting fam in Louisville and my laptop quit booting up. I Googled for best computer repair businesses and Shawn's kept coming up. For good reason. My issue was complicated, but with their tech expertise, tools, and persistence, they fixed my laptop. Price was fair and turnaround very quick. Communication throughout excellent. I used to oversee customer service in a large health system and recognize good customer service when I see it. I saw it and got it at Shawn's!
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March 2019 by Lynda H.
Shawn has saved me several times over the years. He can pretty much fix any computer issue. And he came to my house! How great is that? He got my computer back to me with a new hard drive really fast. He's just an excellent businessman and all-around cool guy. Definitely a keeper. :)
