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November 2019 by Matt Burns
Looking for units and found so many bad reviews on this place i thought id add another. Wouldn’t rent here if i had to.
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April 2016 by Margaret Jauregui Sandoval
Do not store things in Storage One!!! Eric is the most dishonest person I have ever had dealings with and never again . I will make sure that other people know how he works. If someone knows who the owner is please let me know I would like to show him or her the paper work that I have. The only reason I gave them one star is I had to so that it would allow me to post this.
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November 2015 by michael schunk
I am a Marine Veteran who has had to utilize many different storage facilities to house my belongings during my time on deployments over the years, and this has been by far the worst experience I have ever had regarding the storage of my belongings. I had no choice but to choose this storage facility because they were the only facility with vacant units in the Greeley Area. I called literally every self storage place within a 20 mile radius. I had no choice but to put my things in storage last minute so Storage One was my only option. I noticed some issues with the business immediately, but I had no room to be choosy so I kept an open mind best I could. First off, there is no front office, or office building at all for that matter. Someone had to commute to meet me for the showing of the unit. Second, you could see that many of the unit doors had been attempted to be pried open and they don't have any kind of on-site surveillance or theft protection or guard or anything other than the previously pried open door to your unit and the latch. Also it states in the lease they will not be liable for any stolen goods. You would think they could use a little bit of the money made to protect their customer's property. Third, the only way to make payment is through mail. This is where they screwed me over completely. I sent checks to them every single month for what I owed but a few months into it I got a letter in the mail saying I owe almost 550 bucks and they're about to auction off my property. I had like 20 grand in stuff in there and they were going to sell it all because they claim I never sent any payment when I did for a fact and quadruple-checked the mailing address I put. I tried getting ahold of their admin for weeks and could not get ahold of anyone that could help me with my problem. All the while late fees keep piling up and I get more letters stating I need to contact them or my things will be auctioned. The numbers posted online for them don't get answered or returned, the numbers on the mailed documents don't get answered or returned, it was like they don't exist. I never got a copy of my lease in the mail either like I was supposed to so i couldnt check that for contact info. Finally I find a number that gave me a return call. I explain what is going on and try to tell them that I have sent payment each and every month and they make me feel like I am a liar and a scam artist when I am the one getting screwed over?? Without proof of sending payment there is nothing that can be done and I owe them every penny in full or my stuff is gone forever. All I had for proof was my check copy-2's and that wont constitute as proof on any kind. So I had to give in and pay them so my stuff wont be auctioned off and i can get it back to move to another location. I am pretty sure they have no administrative presence in the company and they just own the storage property and run it out of an apartment or something. STAY AWAY FROM THIS BUSINESS PEOPLE!!
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November 2015 by Michael S.
I am a Marine Veteran who has had to utilize many different storage facilities to house my belongings during my time on deployments over the years, and this has been by far the worst experience I have ever had regarding the storage of my belongings. I had no choice but to choose this storage facility because they were the only facility with vacant units in the Greeley Area. I called literally every self storage place within a 20 mile radius. I had no choice but to put my things in storage last minute so Storage One was my only option. I noticed some issues with the business immediately, but I had no room to be choosy so I kept an open mind best I could. First off, there is no front office, or office building at all for that matter. Someone had to commute to meet me for the showing of the unit. Second, you could see that many of the unit doors had been attempted to be pried open and they don't have any kind of on-site surveillance or theft protection or guard or anything other than the previously pried open door to your unit and the latch. Also it states in the lease they will not be liable for any stolen goods. You would think they could use a little bit of the money made to protect their customer's property. Third, the only way to make payment is through mail. This is where they screwed me over completely. I sent checks to them every single month for what I owed but a few months into it I got a letter in the mail saying I owe almost 550 bucks and they're about to auction off my property. I had like 20 grand in stuff in there and they were going to sell it all because they claim I never sent any payment when I did for a fact and quadruple-checked the mailing address I put. I tried getting ahold of their admin for weeks and could not get ahold of anyone that could help me with my problem. All the while late fees keep piling up and I get more letters stating I need to contact them or my things will be auctioned. The numbers posted online for them don't get answered or returned, the numbers on the mailed documents don't get answered or returned, it was like they don't exist. I never got a copy of my lease in the mail either like I was supposed to so i couldnt check that for contact info. Finally I find a number that gave me a return call. I explain what is going on and try to tell them that I have sent payment each and every month and they make me feel like I am a liar and a scam artist when I am the one getting screwed over?? They tell me without proof of sending payment there is nothing that can be done and I owe them every penny in full or my stuff is gone forever. All I had for proof was my check copy-2's and that wont constitute as proof on any kind. So I had to give in and pay them so my stuff wont be auctioned off and i can get it back to move to another location. I am pretty sure they have no administrative presence in the company and they just own the storage property and run it out of an apartment or something. STAY AWAY FROM THIS BUSINESS PEOPLE!! THEY ARE CROOKS!!
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August 2015 by Alexis Hernandez
The storage is fine. price is ok. but the owner is so disorganized!! When I called to ask if he had any available, he said "I think so?" That should have been my first clue. Then before even being there a month he had my locks cut off. He has been paid up to date since beginning and I had to send him leases because he didn't have time to do them in person. Currently I have been trying to get them unlocked for over a month! Ignored texts and not doing what he says he will. After finally getting him to say we are good because he had to check and make sure checks cleared his bank, I have to wait 5 more days for his "guy" to unlock them. Unbelievable!!!
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October 2014 by Miss AA
The storage is fine. price is ok. but the owner is so disorganized!! When I called to ask if he had any available, he said "I think so?" That should have been my first clue. Then before even being there a month he had my locks cut off. He has been paid up to date since beginning and I had to send him leases because he didn't have time to do them in person. Currently I have been trying to get them unlocked for over a month! Ignored texts and not doing what he says he will. After finally getting him to say we are good because he had to check and make sure checks cleared his bank, I have to wait 5 more days for his "guy" to unlock them. Unbelievable!!!
