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September 2023 by G O
Perkins would be my go to for every repair and fluid change I needed, for all of my vehicles. Unfortunately, a newer employee they have has ruined that for me. Went in to find out what parts would be needed for one of my vehicles. Even though I had an appointment, Josh, the receptionist at the parts and service desk, was a tad rude the day I went in. Everyone has days like that, so just moved on from it. He promised to give me a call that day after he finds the parts I needed. Didn't hear from him, so I gave him a few more days. Didn't receive a call, so I called in to see what he found. He let me know that I will get a call back in a few minutes. Didn't get a call. Called in four more times on different days, over the span of two weeks, with the same issue every time. He also asked for my number everytime, so it was obvious he did not write it down any of those times. Felt very much like I wasn't worth his time as a customer. This has ruined the relationship I had with Perkins. I will not go back to them again for any reason. Quite saddened by this, because everyone else there has always been amazing. Hope everyone has a better experience than I have had.
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July 2023 by Jerri Thomas
The worst service ever experienced!! The truck has been there 3 times for the same code for check engine light!! Same excuses and still not fixed?? Also lost a custom center cap on the wheels on truck?? Won’t take responsibility and can see it was there when dropped off!! Have called several times and just got a run around won’t let us speak to anyone that can resolve the issue??
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March 2023 by Shauna Slone
Great serviceI really appreciated the help!!
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March 2023 by Jeff Hobbs
Very friendly service. Got the answers and help I needed.
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November 2022 by Ron Striegel
Definitely Five Stars! The service manger went the extra mile to find a replacement part (spark plug cables) to repair my jeep patriot for a fair price. My jeep has 140K plus miles and runs like it's brand new! Thank you for your great service!
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November 2022 by Rick Martin
Very professional and very fast and the head mechanic(Charles) was very knowledgeable and a all around nice Gentleman..,.5 ⭐⭐⭐⭐⭐ star service.
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November 2021 by Tom Frazier
We took a truck in and got a call back letting us know what was needed within hours. They explained exactly what was needed along with the cost. Very friendly !
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September 2021 by Aaron Linnebur
I bought a ram 3500 from them recently. All used vehicles have their little faults but mark and the rest went out of their way to fix any issue whatsoever. They even stepped up and fixed tiny stuff that they found after the sale was done. I would recommend this dealership to anyone which is a nice feeling to be able to have.
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July 2021 by Cny W.
Never...Go...Here. I brought my Jeep here, late last Winter. It sat...for FIVE WEEKS...untouched. I took pictures and dated them! Endless excuses and promises. Here's the kicker. When I gave up, and took the Jeep back, I stopped at another shop in town. This guy had the decency to tell me before I brought it to Tri-County, he couldn't get to it for a few weeks, so go to Tri-County. So, after 5 weeks, when I took the Jeep back, I stopped at his place. He took a quick look, asked a few questions, and suggested replacing the O2 sensor. It can be had, at OReilly's Auto Parts, down the street. I go, they have the sensor, I put it in myself (15 minutes, TOTAL), and guess what? Repaired. No more check engine lights, no more issues. This repair, that Tri-County NEVER GOT TO for FIVE WEEKS, and kept saying it could be a $1500 repair? $35 at OReilly's, and done in 15 minutes. Tri-County is a scam. Period. It's bad enough, to waste a customer's time (five weeks), but to be expecting the customer to pay $1500 for what turned out to be a $35 sensor? Highway robbery. NEVER AGAIN. You want more? I took them to court (small claims.) They had NO argument, other than that the customer was rude! Are you kidding me? After 5 weeks of lies, YOU BET I WAS RUDE! They claimed it was a hard part to find, EVEN within other dealership factories! I got it down the street, at OReillys! This entire business is a joke. I can also report a time, a year ago, I went to their dealership on the other side of town, and asked about a oil gasket leak. They ran a fluid test, and said it'd be $1200 repair, for gaskets and labor. My nephew says, "Check the bolts on the bottom of the oil pan, just try it and see if they might just be loose. Give it a shot." I do, and guess what, 4 were very loose. Problem resolved in 10 minutes, with the turn of a wrench. So, there's TWO stories for you, same company, both shops, trying to rip a customer off for $1500 and $1200 and 5 weeks of zero work done, and the total cost for both? $35. Total time, about 25 minutes. You still thinking about taking your vehicle there? You can't be too bright.
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July 2021 by JD Muth
Purchased a truck from Perkins in La Junta, service was awesome. Thank you!
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July 2021 by Todd Horning
Had a good experience with the service department. Good communication, fast service and fair pricing. Would recommend.
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July 2021 by Corina Rusk
Its a dump
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June 2021 by Michelle Pia
I pulled up the wrong address for oil change appointment. Front desk was very nice, and helped me get to the right Perkins Dealership. Such fine customer service.
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January 2021 by Perkins of La Junta CDJR
We so appreciate you Cindy, this is why we love working here at Perkins because of customers like Ms. Canfield!!
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January 2021 by Martin Gabehart
Nice place
