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September 2023 by Sydney Parks
Above and beyond customer service. Matthew answered the phone before business hours and was super knowledgeable and didn’t hesitate to help!
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October 2022 by Julian Carbajal (jujubean)
Guys were great with help on my box truck
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July 2022 by Mark R.
No I usually don't do this. So I just want to say thank you to Jaden and his counterparts O'Reilly's. On the Fourth of July I was in dire need of some lug studs for a Santa Fe that was broken down in Kremmling, Co . I had already brought five studs from advance auto and they were wrong. I had also gotten studs from AutoZone and they were wrong. However when I went to the O'Reillys in kremlin I was able to get the right studs. Jaden went out of his way to make sure I got the right diameter lug studs for the car and he did it with a smile. Oh did I mention that I had to come back three times because he couldn't seem to get the right ones because somebody to put the wrong part on the car so not only did he look it up three times we also did the refund and re-purchase and re-refund and re-purchase without breaking down (which I expected I'm not easy to please) whatsoever. He simply help me make sure that I was successful. Kudos to you brother thank you Jaden
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December 2020 by Ralph Graves
Sometimes you get someone who knows what they should, sometimes you don't. They are polite and friendly
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October 2019 by Grahm Sharnowski
Had a couple new guys there that just didn't understand I need a specific part for my vehicle not just a one-size-fits-all kind of frustrated me
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August 2019 by Danglin Wang
Had the parts i needed
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November 2018 by Rigo Zubia
Old guy helps me a lot
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September 2018 by Fred Rosenberg
I was driving a rental car far from civilization. I drove to Parts City and the person there spent at least ten minutes researching and putting in the proper oil. And he wouldn't even accept a tip. Top notch service!
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May 2018 by Kristin Prewitt
Fast, friendly, knowledgeable, and very helpful!
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March 2018 by Penny Ramirez
Great service
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November 2017 by Grey Pickett
Extremely friendly and helpful staff
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August 2017 by Justin Doney
Service with a smile, parts and service.
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August 2017 by Tyler Terryberry
Great auto parts store!
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August 2015 by Lorraine Banister
Exceptional customer service! Our brake pads wore out during a trip to Steamboat Springs and we had a 4hr+ trip back home. Every store was closed in Steamboat on Sunday so we called Parts City to see if we could purchase the pads over the phone and have them leave them outside for us since we wouldn't get there until about 45 minutes after they closed. They insisted they would stay open for us. We got there bought the pads and they closed up shop. And if that wasn't kind enough the owner drove back by about 30 minutes later to make sure we had everything we needed. We were beyond appreciative!
