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January 2023 by Google user
These guys are awesome! Zach is super helpful and is also very responsive.
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April 2022 by Wilson Shepard
These guys are awesome! Zach is super helpful and is also very responsive.
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October 2020 by Lee Allen
gotta hand it Zach and the IT-Works-3D team they know there stuff and are spot on about what you need. good price for me remarkable customer services. Shipping was fast and quick.
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August 2020 by Jp R.
Best company to do business with! I messed up on the address and they took care of me without charge. They replied very promptly and professional. This is as good as it gets. Thanks
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July 2020 by Patrick Vetrano
Let’s face it. The 3D printing market is currently skyrocketing and so one of the side effects of a hot market is that supply is low because demand is high. Which makes getting ahold of major components for your printer is usually quite a waiting game. Luckily there are a lot of third-party vendors who offer a wide variety of upgrades for your printer such as the Hemera Direct Drive kit but on the contrary not all of them offer much in ways of support after-sale. That’s exact
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July 2020 by Charles Bart
Owners are great people and know there stuff
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June 2020 by RACHEAL
Zach and his wife, Melanie, were extremely helpful. They made sure we had what we needed. I will definitely buy from them again. They know their stuff.
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December 2019 by Tom Morris
Service! Knowledgeable and helpful. I am always impressed by how quick response is... Zach is the best!
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July 2019 by Max McGrumpy
It says something very profound about a company when instead of trying to sell me a new toolhead, Zach Ruder instead walks me through the repair of my existing stock toolhead. In the process he proved LULZBOT flat out WRONG on several points.
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May 2019 by Steven B.
IT-WORKS 3D is incredibly ahead of all the other 3d tech companies! Talented and dedicated to providing anyone who calls the most accurate information, best components, and an honest assessment of Customer's needs. It's funny, some technical equipment are happy to talk to you as long as it's about a purchase or paid service! It-Works 3D has been tremendously available to me for all things 3D printing,.... and it's been nearly a year since I purchased anything. Their knowledge is comprehensive, with straight forward, accurate solutions. They've provided me repairs, equipment, tune-ups, and hard to find components, that save buying entire assemblies. My expertise is 3d model drafting, and weak in electronics or robotics. IT-Works 3d's team has patiently talked me through replacing components, 100% of the time. I haven't purchased anything from IT-WORKS for at least a year. Why? Because all their equipment and advice has kept me up and running. I print an average of 50 hours a week. Beginners or Experts, ... IT-Works will be the best move you ever make in 3D Printing!
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April 2019 by Sam Petrov
Zach and the rest of the team at IT-Works 3D know how to build quality products, and most importantly, stand behind them and support them. Their craftsmanship is top-notch and the quality is impeccable. I love how easy the Taz toolheads are to install, change and use, and how they "just work." If you want a reliable product that is literally plug and play for 3D printing toolheads, look no further.
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April 2019 by Mitch Tobias
Very informative from the basics to the most highly advanced. Can an will help with all your electronic needs. Great family owned company and amazing people. 5 stars all the way.
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February 2018 by Steven Bolgiano
I think it bears mentioning there is a percentage of 3D Printer Users, like myself who are strong in 3d Modeling experience, and weak in specifically robotics, and just in general mechanical skills. IT-Works 3D's team is spectacular for not only the level of help and guidance, but the patience to see a solution through. Their explanations and instruction don't "talk above" a beginners ability to understand. They "de-mystify" issues and succeed at making my own repairs feasible. I've got thirty years of 3d modeling, and only 2 years of 3d printing, with a huge body of work I would like to print, I am the perfect candidate to work the heck out of a Printer daily and develop issues. IT-Works 3D is an amazing resource and "partner" for me.
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January 2018 by Paul Hodson
Jamie is extremely helpful with everything Lulzbot, from selling me a new printer to helping my diagnose a faulty RAMBO board. He also has great customer service, and never pressures you into buying something. The other staff here are very friendly, too.
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December 2017 by Rich Horn
Jamie is the man! Extremely knowledgeable and helpful in all things Lulzbot. Great prices and selection of Lulzbot printers, parts, and accessories. IT-Works has it all!
