Carquest Auto Parts - Duckworks Auto Parts is a local auto parts store that has received mixed reviews from customers. While some customers have had positive experiences, describing the employees as "fantastic" and providing "customer service at its best," others have felt "violated" and "robbed" by the store's practices. One customer complained about being charged an exorbitant price for a simple part without being informed of the cost, while another praised the staff for going "above and beyond" to ensure they received the correct parts for a small purchase. Additionally, the store's staff was commended for their knowledge and willingness to assist customers, even lending tools and jumper cables to help resolve a customer's battery issue. Overall, Carquest Auto Parts - Duckworks Auto Parts seems to be a mixed bag, with both positive and negative experiences reported by customers. The store's staff appears to be knowledgeable and helpful, but some customers have felt dissatisfied with the pricing and communication practices.
Since I am crippled they carried out the parts. Did a great job of ordering. Very friendly
March 2024
I feel violated. I ordered a cap for my power steering resevoir, because I didn't want to drive to Delta to buy a $6.99 part.They ordered me one for $69 without telling me the price (they threw away my phone number I gave them) and made me buy the part saying they couldn't send it back.I feel robbed and violated.
December 2023
The owner, Brandon, listened to my concerns and acknowledged them as valid. I appreciate his professionalism.
