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March 2024 by Pamarco Marketing
We use storage facilities all over the country. We were treated so professionally by Alex who took amazing care of us and all our questions and needs. Definitely a standout in the crowd!
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March 2024 by Christopher Markham
Place was clean and secure. Alex did a wonderful job communicating with me and calibrating my expectations for move out expectations and dates. I would recommend this place to anyone looking for storage in the area.
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February 2024 by Maro Dekermanjain
Alex at the highlands ranch location gave me an exceptional customer service, he was very knowledgeable answered my questions with utmost accuracy. I would definitely recommend this place and a special thanks to Alex for making this experience smooth and easy.
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February 2024 by Santhe Talley
Renting space was easy. Place is very clean- Gary gave a thorough tour and answered all my questions.
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February 2024 by Brittney Davis
We’ve been in this storage space for over a year and it’s been wonderful! Alex is always so nice and helpful. Small things about this place really impress me. We moved from a bigger unit to a smaller unit and it was effortless. When we moved into both of our units (one a year ago and then today) the smallest detail of putting the lock in the unit and cutting the plastic so we could open the packaging for our lock was just one of those small details that really makes me feel like they think of everything. Wonderful place despite some other bad reviews, we couldn’t be happier storing our stuff here.
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February 2024 by Alexander Brown
Many opinions about this Extra Space.Positives: Very friendly staff, good location.Negatives: People living in their units, dirty, many break ins, horrible bathroom, price goes up very often, unsafe ice on one side of the building, doors often open on their own do to tenants bypassing the keypad outside.Assumption: the real owners of the building are one step below slum lords. Don’t care about the customer, the staff or the building. Reluctant to fix the gates, sliding doors or property.Would I suggest to a friend: If they’re storing stuff that doesn’t matter to them. Sure. If it’s at all valuable or you have to be on property often. Absolutely not.
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December 2023 by Lucia Vrchota
The young blonde guy working on Friday afternoon was so very nice! I’m sorry I forgot his name, but he was so helpful and patient with us. I am very grateful! Customer service is so important and it doesn’t seem to exist anymore these days! So, THANK YOU!
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December 2023 by Carmen Rutschka
Great service and clean facility
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November 2023 by Bob Smith
Great service and communication while I was setting up our storage space.
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October 2023 by Chad collins
Only here because it’s close to me but I’m having to move units cause cheaper online even after I pay for new contract do not put your stuff here unless wanna move it after couple months
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October 2023 by idolizetyler
Good experience, came in to get a storage unit a lady named Tiffany helped me out with the process and went smoothly. Thank you
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August 2023 by Jordan Bills
Great customer service, super helpful and polite. This was followed up by affordable costs!
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June 2023 by Seamus “Old School” O'Connor
This review goes to Mr. Cullins for a professional and courteous job. This review also goes to the property manager Alex for outstanding customer service, relatability to his customers issues and problem solving skills. 5 stars to each gentleman. I would definitely recommend this business to family, friends or even acquaintances.
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June 2023 by Behm Family
Very clean and climate controlled units. The staff is very professional and helpful.
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May 2023 by Helene B.
Great facilities and super clean! Alex and the crew and the Highlands Ranch (470 and Quebec) location are amazing! Above and beyond customer service! I was so happy with my service at this location that I chose the same storage company when I moved to Albuquerque. Thanks again!
