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March 2024 by Richard McGrew (CerealKilter)
Every day is a great day for ice cream. We love coming here with the kids. They always have such unique flavor combinations. The staff is always super friendly.We had the Luck Charms ice cream this go around, and what an experience it was. It was like eating a frozen bowl of the cereal. The youngest did the strawberry sorbet with Gummy worms. The sorbet has a great burst of flavor.Highly recommend
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March 2024 by Joel Argueta
Ordered pick up, and after driving back home, discovered there was hair in my ice cream.
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March 2024 by Liz Jeukeng
There was a hair in my ice cream. I won’t be back to this location again.
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February 2024 by April Wurst
I ordered the cake batter and it tasted like spoiled dairy.... I've never had that experience at any ice cream shop before ? hoping for no food poisoning, just be careful ordering here I guess?
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February 2024 by leroy rathe
Love the ice
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November 2023 by Hollie Grieser
Poor service. The girl that made my peanut butter cup got peanut butter and chocolate all over the outside of the container. Didn't ask if I wanted a lid and put a spoon in it, but I needed a lid to drive and when I asked for a lid she said ok and literally threw it on the counter at me. Then said she needed a signature on the receipt but I didn't tip because the service was terrible and when I handed her the receipt she looked at it crumbled it up and threw it in the trash.
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September 2023 by Marisa Clayburn
One of the busiest locations I’ve ever been to. This location is consistently busy to the point there is a line out the door and wrapped around the interior. The staff is always super nice and accommodating but the wait is really annoying.
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August 2023 by Emely Ibarra
would love to know why their ice cream is basically soup
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August 2023 by Sammi Curr
Good experience overall. It's just some awesome ice cream
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July 2023 by anonymous teacher
I would recommend staying away from this store. Use the one in Park Meadows it is much better. I ordered a birthday cake for my grandmother's birthday. I placed the order many days in advance. When I arrived (after 12pm as instructed) I was told it was not finished yet. So I told them I would be back shortly to pick it up as I had an appointment to make. When I returned they brought out the cake to me. I should have checked it but I was in a hurry so I did not. Now my family has been ordering Cold Stone cakes for probably 20 years now. Usually the things are rock solid. You have to set them out for at least 30min before you can even cut them. So imagine my surprise when 5 minutes into my 10 minute journey home I noticed the cake was getting melty and weepy. It caused the thing to look not so great by the time I put it in the freezer (again about 10 min after picking it up). Additionally, it was supposed to have writting on it and it did not, but I can't take it back because it would be soup by the time I got there. The store also was dilapidated and crazy hot. The poor staff looked miserable and there was a very off smell, like something had gone very bad and had not been cleaned up. In all, this Cold Stone is pretty bad and you will have better chances going to a different one.
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July 2023 by Patrick M.
If your hours are till 10 pm, don't close at 9:30. I showed up and walked up to the door only to have it locked in my face. I understand it can be annoying for people to show up closer to closing time but if your hours say you're open, you should be open.
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July 2023 by Michelle Klein
$5 kids cup gets you a melted scoop of ice cream with 1/2 an oreo. There are kids working here that need training and supervision. Don't waste your time or money. It's a disappointment to your kids.
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June 2023 by Randy
Absolutely amazing! My wife loved her cake. Thank you guys so much❤️
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June 2023 by ak wild
Service and ice cream was awesome! got a tasty treat when it was 80 degrees out, and as I walked in, the store was 90 degrees. Found out that the A\C has been out since the end of the summer IN 2022! As a business owner myself, this is unacceptable working conditions for these workers. The owners know better and should be ashamed of themselves. GET YOUR A\C FIXED!!!!
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April 2023 by Lourdes Febles
Looks run down and dirty and the mix ins in my germanchokolatekake were rancid and tasted passed dueThe young folks working there were amazing
