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October 2023 by Sparky Dank
The establishment at tiffany is the cleanest and friendliest location I've been to yet.
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January 2023 by Madeline Minzey
DON'T WASTE YOUR MONEY OR TIME!!! I've experienced so many problems and the worst experience EVER with this company and their machines NEVER working!! Resulting in so much time wasted traveling to this location and multiple occasions where I then had to attend without my tan. On top of all of that, I went in New Year’s Eve to pay for a spray tan only membership that they came out with (FINALLY) for the whole year, which was around $450. With my current membership, I am paying for every bed and machine that I don’t use and still have to upgrade to darker spray tans and pay an additional fee for that every time. Even though the only machine I use is spray tanning. They took my money and paid for the membership, and as I was leaving and walking to my car. I realized that they never said anything about my current membership. So I walked back in and ask them if they canceled my current one and they said "oh good thing you came back because we didn’t." Also, later finding out that this woman may have potentially been the district manager that was in that day. They went to go cancel and said that they were going to charge me $200 to cancel because my membership goes till July even though they just charged me for AN ADDITIONAL all access membership paid in full for the whole year that they apparently now CANNOT refund me the money on. Leaving me with no solution except to put a note saying that they would start my All Access Spray Tan Year in July. Fast forward to today, I go in and tell the employee at the desk about the situation. I asked her to take a look at my file and make sure that the note was there. They currently have rebranded resulting in now zero notes available under clients profiles. Meaning now, if I wouldn't have stayed on top of this they would have taken my money and run and most likely not given me the membership already paid for to start in July. Extremely frustrated at this point, the employee Bri was sweet and told me she would take my information down and do anything she could to help. I proceeded to go in the booth for a spray tan session. As soon as the machine starts it immediately doesn't mist the tan onto my body it squirted out with extreme splotchy force so strong it got directly into my eyes making them burning tremendously! I jumped out and whipped my eyes and I screamed in terror! The machine had covered me in dark splotches from head to toe!!!! Coming out, I was bawling my eyes out. There were no products at the store to remove the product explosion on my body. So there was nothing left to do, but to go home, scrub my body, and pray that it would come off. I called the Customer Service number and have received no calls back. When I called the store to get the manager's number I was told the manager had been notified and would call knowing it was urgent. It has been hours and still no call. This situation resulted in me having to move all my work clients for the day because I couldn't be seen looking how I did. If I do not get my money back for the all access spray tan membership I just paid for and my current all access membership cancelled with NO FEE I will be taking legal action to sue.This company is stealing my money and providing the worst machine and customer service quality I've ever experienced in my life!!*I have photo proof of the terrible experience, but will not be uploading on this review.Service: Spray tanning
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January 2023 by Samantha Ross
I left at the Beach years ago because of their sub par customer service and the unreliable amenities “included” in their outrageously priced packages. DONT waste your money or time with this business. Not even sure how they’re still in business frankly. GLO tanning is where it’s at, go there. You won’t be disappointed.
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January 2023 by Matt Troyer
Minimum wage employees know nothing about their systems. Spray machine is broken half the time, doesn’t work, nobody knows how to fix it! They should probably say something before you spend money, get in it and it gives you a half spray. Come on guys really!?! Who owns this place???
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December 2022 by Trinity Rivera
Staff is super sweet and helpful! I met Bree, she was very helpful! Will be coming back!Service: Tanning
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October 2022 by N Holmes
I’ve never been…but my wife says five stars all around…she loves this place!!
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October 2022 by lindsay harrison
this store doesn’t have a mop sink so the employees dump the mop water in the washing machine where they wash the towels
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June 2022 by Sally J.
The salon is dirty. The barrier creams provided do NOT work. Their spray tans are streaky and splotchy. This is NOT a place to get a nice, even spray tan. I made the mistake of signing up for an annual membership - which they won't issue a prorated refund for b/c 'that's their policy.' So their policy does not include standing behind their products or services. Do NOT tan here. Ever. Not to mention, I'm usually waiting forever b/c their front desk staff isn't very efficient. So 10 minute spray tan takes at least twice that long. I don't think they clean the beds until the next person is there so, no matter what, you're going to be waiting.
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May 2022 by Jancy S.
The person working was unfriendly and unhelpful, bothered that he had to work even though it was empty. I used a level 3 bed a couple days in a row, it was ok. Went to Tan on the Boulevard and the girls were super sweet and informative, and the bed had stronger bulbs. What a difference. I won't go back to At the Beach, overpriced and bad service.
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March 2022 by Jonna Rasbach
Normally this is one of my favorite locations, but was sadly disappointed today. I used the versa spray tan and it was beyond gross! The bottom was obviously clogged or backed up and a pool of nasty, smelly water was forming at the bottom. Yuck! I waited to tell the gal working, who by the way was very nice and helpful, she was helping a new customer, so I wasn’t going to complain and ruin a possible new sale for you guys. You really should have that serviced ASAP!!!!Service: Tanning
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January 2022 by Julie F.
Great price - very knowledgeable staff! They have 5 for $10 special right now and it's perfect for a quick base ran
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December 2021 by Meredith Norton
Wow! Super impressed with how friendly the staff was today. I love excellent customer service and they did not disappoint ?
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October 2021 by Ana K.
The women that work here are so kind and deserve so much more than they're given at this store! This is my personal opinion. And the only reason I go. I do not care for their Old old software platforms and the technology is outdated AF. They literally do not take cash. The lotions are overpriced AF. Bulbs in the beds are decent. Again- the girls that work there make it worth it- I enjoy talking with them and know they'll put me in a room that's up to par.
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March 2021 by Chana Sarah
Friendly, very clean, masks required! PPE regulations observed. Thank You! Safe and Professional!
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February 2021 by Audriana Kortbawi
The best place I've ever tanned at. The staff is very knowledgeable and super friendly. The tanning packages and very affordable as well.
