May 2020 by S A.
Call Allied Van Lines of Gypsum, CO if you want your belongings destroyed!!! Preparing to move, my family and I rented a large UHaul to transport some furniture and essentials. We knew there would be an unavoidable risk of breakage en route, and accepted that some of our things would be damaged no matter how well packed. However, we hoped that hiring professionals who do this very thing for a living, and present their unique training as cause for specialized retention and payment, would mitigate that risk We were gravely mistaken in choosing Allied Van Lines (through Alliance Moving Systems) and write this to hopefully save someone else the same heartache. On load day, I provided plenty of boxes, packing blankets, wrapping paper, tie downs and plywood sheets. While loading, I noticed the packers were wrapping all the furniture in only a bit of cellophane, and they refused my request to use the blankets, obliging me to call their supervisor. I was told essentially to mind my own business, but the blankets were indeed utilized--to wrap pillows! The majority of the wood furniture was carelessly protected, the boxes were stacked haphazardly without regard to weight order; many heavy boxes were stacked up high, and only a few horizontal straps applied, while most of the plywood sheets were stacked inanely on the side. Many other boxes, pieces of furniture and equipment suffered damage ranging from crush injury to utter destruction, which I will forbear enumerating here. Thus, all my efforts to prevent the worst by providing supplies were disdained, my respectful concerns were met with deplorable customer service, our belongings were treated with downright contempt, and we ultimately suffered excessive and needless loss.
