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January 2024 by Brooke Padilla
Andrew was easy to work with, approachable and accessible. I felt very comfortable asking any question, sometimes twice if I forgot the first answer. He made the process stress-free. I will definitely use him again.
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October 2023 by Dana Gleason
Hands downs one the top lenders I have worked with. My husband and I refinanced our own property a couple years ago. We have recommended New American Funding to many of our clients, as the customer service is top notch. We love that New American Services all their loans and does not sell them.
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October 2023 by Gary Maziarz
Absolutely the WORST CUSTOMER SERVICE!!Phone tree sends you in loops, getting an agent is pointless because they don't care or just don't know what they're doingAvoid this lender... they are definitely NOT WORTH YOUR TIME
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August 2023 by Jackie Regnery
This was a complicated transaction but Henry and his team were on top of every detail which made for a very happy client.
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July 2023 by Jenna W
Friendly, excellent communication and patience with us being first time home buyers and not knowing much. Also information was through and left for no unexpected details.
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July 2023 by Melissa Hill
Andrew was efficient, prepared, had a respectable level of communication, and was pleasure to work with.
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July 2023 by Haley Whittaker
Joni Darr was so incredibly helpful! I’m a single mom and didn’t think owning a home was possible; Joni explained every step of the process, even alerted me when I was paying too much for home insurance! I cannot be more grateful and thankful. I now have my own little condo to call my own❤️
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June 2023 by Zach Kleist
Andrew Gallegos was incredibly communicative and available for discussions on financials and talked me through all situations that could arise. He was an absolute delight to work with and I cannot recommend him enough.
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June 2023 by Chris Adkins
Andrea and her crew are fantastic. They moved mountains at the last minute to make sure my house was funded
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June 2023 by Kara McSweeney
Andrew is the best! Communication was super easy and he was always very responsive whenever we had a question. We really appreciated all of the personal touches throughout the process as well. As first time home buyers, we couldn't have asked for a better person to work with - he made us feel comfortable throughout the entire process. We cannot thank Andrew enough for everything! We loved working with you.
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June 2023 by Stephanie Simons
Chris Burgess was in complete control of our loan process. It got sticky at times and he did whatever needed to be done to get us to close. It was a pleasure to work with him, and I would recommend using him if you have any unconventional homebuying situations. Chris will get it done! Thanks Chris!
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June 2023 by Benjamin Jury
Very satisfied with this company. Mandy was extremely helpful throughout the whole process and made everything quick and smooth and not stressful at all! Thank you for getting me into my new home!
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June 2023 by Jesus Villanueva
Sean is easy to speak to and makes you feel like he's approachable for ANY kind of questions. He's also thorough and communicates to you exactly what's needed at any point during the process.
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May 2023 by Sabrina Desales
I worked for NAF for 2 years. I was laid off with absolutely no warning due to the market shift. After work one day a complete stranger from NAF called me and explained I was laid off and that today was my last day. I asked if I did anything wrong and she assured me I was an excellent employee, but NAF couldn’t afford to keep me because of the slow market. Which I understood, work had been very slow for a couple months. Immediately afterwards I saw on LinkedIn that the top producing loan officers were taking on an all inclusive trip to Hawaii.Several months later I saw on Indeed that my old branch was hiring for my old position. So I applied, and the recruiter, Jessica Zazueta, informed me that I was a shoe in and that she’d be in contact with me. A week passed and I emailed her for an update and a timeframe I could expect to hear back from her, she said they were wrapping up interviews and she’d call soon. Two weeks later I emailed her again, but she never responded. A few days later I called and left a message, no response. Over the next couple of weeks I tried getting in contact with her, but she never responded. Eventually I reached out to my old manager, who said she hired someone else. I wasted so much time waiting for a response, I turned down other opportunities because I thought I was a “shoe in” all because the recruiter didn’t have the respect to inform me the position had been filled. You’d think a recruiter would be used to doing this, but apparently I wasn’t worth her time even though I was so dedicated to this company. This company doesn’t see employees as people. I don’t recommend working here.
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May 2023 by Jeremy Schmitz
David Behr and his team at New American made buying four second home completely effortless and stress free. Huge thanks to them and if you’re in the market for a lender, look no further!