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October 2022 by Bolortsetseg Dalai
Moving Denver to Virginia. They picked up my stuff august 17th and they told me will deliver august 23rd. But now it’s been 8 days and they don’t even know my delivery date. They will hang up your phone or don’t answer when they saw my phone number. It’s so frustrating that they don’t know delivery date since they picked up long time ago.I don’t understand also they are not able to contact each other and find out information. They keep telling me can’t contact with dispatcher that’s why hard to find out delivery date which is weird.Having really bad experience with them. I am sooo frustrated and regret to choose them.Still waiting……Update: November 1st, 2022 still waiting to delivery date. They don’t know when they are going load and deliver my belongings.Update on 10/26/2022Finally I get my belongings. It was hassle I review my stuffs after 2 months. Hard to live without your belongings and worried about if they disappeared. Because, I read lot of bad reviews about BID LLC company who is their main company.Anyways, driver ask me to pay right away otherwise he won’t unload my belongings. They ask only cash or zelle payment. I tried to pay through Zelle, it did not go through because, email address they provided was linked to different accounts (that’s what my bank said). Finally I ended up paying cash. There is only one person who is moving your stuff. He can’t bring my sofa inside. So, I have to hire other people to bring my sofa in. They also asked me to pay additional $75 for elevators after I hassle and devastated over 2 months.Weird company. It’s hard to believe such a company exist in USA!!!!I would not recommend this place!!!!!!
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October 2022 by Giorgi Megreli
When thos movers arrived, we thought we had packed our stuff very good already, buy thry not only improved our packing but delivered our furniture as they were prkor to the move. Bunch of antiques for which we were nerbous prior to the move. But these guys now how to do their job.
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October 2022 by Alyce S
I have been trying to reach this company since July 18th regarding my bill. I have called, texted, and emailed daily several times. Nobody ever answers the phone. I have yet to hear back from anyone in almost 2 weeks. This is so unprofessional and unacceptable. I need a call back.
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October 2022 by laila miles
Absolutely horrible company! Over charged me and then didn't finish the job they were hired/ contracted to do. Took advantage of a senior citizen. I wouldn't recommend them to my enemy!
