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November 2023 by cile pace
Great job.
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October 2023 by Timothy Zelazny
I had an unpleasant experience with community manager Katie White in San Diego today.When I asked them why no one had responded to my move-out messages over the spam of a week their response was “it’s no big deal…”. Clearly it’s a big deal to me if I’ve asked 4 times and communicated why it was important to me in those messages. Their response made me feel unheard.When I asked why no one had sent me the move-out forms (I’m moving tmrw) there was no apology and their response was “come to the office to fill them out”. I wish they understood how busy I am if I’m moving out the next day. Bringing the forms to me would have been appreciated.When I asked “where is the apology” for not responding to my messages their response was “apologize for what?”.I let Katie know this has been our worst apartment experience to date. I wish there was an apology and I was clear that I was looking for an apology.
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September 2023 by G S
Rachel Harmon denied my wife’s Reasonable Accommodation for her ESA after requesting additional documentation and verification other than the letter from her doctor. After moving to a new apartment community, our new management immediately approved her accommodation leading us to believe GR does not follow ethical practices for Reasonable Accommodations. Be weary of moving into their communities if you have any accommodations to be met that are for disabilities that are not “visible”.
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August 2023 by Marzieh N
They violated fair housing laws and rules and I need someone to help me. They charge a different rate than the same units online. They did not answer the phone and refused to treat me like every other resident due to my ethnicity.
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August 2023 by James Dean
These guys are awesome!!!! I wrote them this morning it was taken care of this afternoon. Great job guys.?
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July 2023 by Diane Newton
They came on the day and time I requested and Spencer was extremely polite and professional. My issue was repaired immediately. Adam has also come unlock my apartment late in the evening when I was locked out. Awesome maintenance staff.
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April 2023 by Harold R
Great people like Katie who love what they do and help make this a great place to stay.
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March 2023 by Fatima Abdul samad
This review is exclusive for Adam and Michael, who performed a service request at our apartment. From their professionalism, punctuality and attitude, they were quick and completed the job with no hassle. Thank you for your service.
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September 2022 by Bob Starr
I rented from them and they didn't check my income. I'm self-employed it really does get complicated. A very professional move, benefiting the tenant, no.
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September 2022 by Peyton S.
Absolutely love it here! Best location in the city. There are so many awesome dogs here too. The staff is all amazing and incredibly responsive. Maintenance always fixes everything so quickly and the ladies in the office never lack a friendly smile when you pass by. Amenities are always in beautiful shape, and community gatherings/events are organized regularly. Life at Griffis Cheesman is truly one of a kind!
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August 2022 by Lila Gates
Griffis took over a property we were living in last year (the Amaranth) and we experienced nothing but headaches with the new management. Lost packages, failure to communicate with residents, “lost” reservations, and terrible customer service. Worst of all, when we were moving out, the elevator malfunctioned and trapped our belongings inside. It took HOURS for management to show up and get the elevator fixed. Griffis refused to take any responsibility and refused to compensate us when we had to pay the movers for the extra time. No accountability and no concern for their residents. Really glad to be done with Griffis.
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June 2022 by jeanne graham
I rarely do reviews - but felt the need to do so regarding my experience with Griffis Residential! The Property is pristine & the Staff here is awesome! I have nothing but positive comments to report. The Property Management & Service Associates are amazing! Recently I had a service request performed by Cheryl & Tom. They arrived on time & handled the request professionally & promptly! I want to thank them for doing such a great job. Very politely & efficiently! This is a ‘First class’ place to live - I love it here! This facility has exceeded my expectations! I give it an A+…Jeanne G.
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March 2022 by Shannon P.
Thank you Tom White for always being so quick to respond and happy to help! You and your team go above and beyond to continuously deliver a great experience, a positive attitude and a smile. Thanks again!
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October 2021 by Tara Prosser
I stumbled upon Griffis residential completely on accident. I lived in one of their communities for a year, before it was sold. The office staff was always kind, compassionate, and available. Their maintenance team went above and beyond.no matter what my issue was the team validated and fixed it as best they could. When the complex sold , us residents were given no indication that there would be a new management company. I reached out to Griffis with some concerns about my new lease, as well as the new management company. I still haven't gotten a response from the new company, but Rachel at Griffis helped answer all my questions and emailed me the paperwork I needed. Griffis residential is by far the best management company I have ever had for an apartment complex.
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August 2021 by Darrow Rogers
I have invested with Griffis Residential in properties throughout multiple states over the last 10 years. I personally feel they are one of the top companies I invest with.When Griffis buys a property, they immediately put their teams to work on upgrades throughout the property. They start with fixing the issues that were overlooked by old ownership. Griffis has some of the best designers and contractors working for them to update units, clubhouses, exteriors and amenities.At a property level, I feel they put the best managers and maintenance in place to run a property correctly.At a corporate level, I feel they have the best teams working for them to identify, purchase, rehab and run multi family investments.I will definitely continue to invest and work with Griffis on future projects.
