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January 2024 by Drake Manuello
Extremely rude and has horrible customer service. Also very dirty.
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December 2023 by Danny Salazar
The customer service is awful at this location. From initial phone call to ending return. The old man and the old lady both have terrible attitudes and shouldn’t be in customer service.
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December 2023 by Mfic79
Convenient and easy!
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November 2023 by Deanna Duron
The pick up went good, My return was a nightmare,I had to call the 800 number that gentleman was awsome,Had a awful experience with the woman at the store she’s extremely rude and nasty,I’ll never go to this location again,I have rented from U-Haul for years and never experienced anything like I did with that woman she should not be doing customer service at all!
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November 2022 by Brian Lederhause
Owners are pleasant to deal with. Made my trailer rental as quick and easy as the uhaul website would allow.
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October 2022 by Susan Andersen
The man that was there was super nice, the gal gave me a finger wagging lesson about how to be a better customer! Didn't appreciate that after a four hour drive with a little trailer that arrived in the exact same condition I picked it up in.
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January 2022 by Ashley Kimura
The lady with black hair that helped me with rental of a u haul truck was so freaking rude. She talk to me like I was a child, she did not have any customer service. I will never again go back to that packing/ uhaul rental place again
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January 2022 by Michael Kimura
I recently had a very bad experience with the elderly woman up front she was very grumpy about me being 10 minutes late to pick up a truck I reserved online I wouldn’t suggest going to this location there are many other locations close by
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August 2021 by Rick Yerby
Go somewhere else, this is NOT the U-Haul rental place you are looking for. Move along!
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June 2021 by Sylvia Hanson Bottorff
The owners of this u-haul dealership is awesome!! They went the extra mile setting up our account and accommodating our needs. I would recommend them to anyone.
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April 2021 by Susan Perry
ZERO stars! I have never been spoken to like the old woman talked to me. Absolutely uncalled for! Go somewhere else!
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April 2021 by Jim Tillery
Horrible service. ZERO STARS Do not use them. Pick up on a Sunday and should have been sent a code to get a key to the truck. No code sent. Gary the area contact guy wouldn’t answer his phone and I had a two hour delay getting a different U-Haul place to help me. Called to let them know on Monday AM and the guy answering was a complete jagaloon. Said “not our fault” and couldn’t care less to make it right. Said everyone needs a day off. Well if that’s the case don’t offer trucks on the day you need off bud!! You need some Customer service skill you clown GO to Sterling Hasting & Sterling LLC 1527 2nd Ave Greeley. They actually care and gave me a discount for the pathetic service this place gave me.
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April 2021 by Brandon Darnell
Unbelievably rude. The miserable old man that works here needs to retire.
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March 2021 by MAC B
RUDE, RUDE, RUDE THIS LADY IS HORRIBLE!!! SHE SAID SHE KNOWS SHE HAS HORRIBLE REVIEWS AND SHE DON'T CARE BECAUSE U-HAUL IS NOT HER MAIN BUSINESS. SHE WAS THE MOST UNACCOMMODATING BUSINESS WOMAN DEFINITIVELY NOT TRYING TO WIN OVER CUSTOMERS
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January 2021 by IGTVTackett !
Ruby was the most polite helpful and professional phone consultant I have ever spoken to.Give her a raise!
