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“Good selection of boots. Great staff! Clean and Organized store. The girl stayed with us helping while searching and trying on boots until my husband finally found the right boots, and we were there for a long time... and she was still smiling...”
“This 5 star review is strictly for the excellent work and customer service from Ayden. My wife had walked in about 10 minutes ahead of me. She was being helped by Ayden while I walked to the men's wall to look at the shoes. I found one I liked and needed assistance. Again, Ayden was busy helping my wife, while the 2 other employees only worried about each other, gossiping and even distracting Ayden as he was working. They did not even look in the direction of any customers in the store. My wife knew I wanted help and asked the 2 talking employees, do you work here? They responded yes, and she said, well he wants help while pointing at me. The female rolled her eyes so hard. The male was rude right off the bat also. Said they don't have my size and that was it. My wife then directed me to Ayden, who immediately turned my experience in the right direction. He helped me by letting me know he could order my size possibly, and once confirmed he could, I made the purchase. That little bit of effort brought another sale, but even better, will bring me back again. You almost lost a customer because the horrible customer service from other said employees. BTW, I was in today Around 1:45.”
“All of the staff members were friendly and helpful. They kept the store clean. They wore masks and asked and enforced all guests also wear masks. I was able to find 2pair of shoes at the price I was willing to pay for one pair.”
11AM - 6PM
2651 W 29th St, Greeley
Shoe Stores
“Love the clothing selection and variety of boots. But I went in for a cowboy hat. While they had plenty, they were all the same exact style (cattleman). And not the style I was looking for (pinch front).
I still like the store...just not for a hat.”
“Journeys in Greeley has always the best customer service, and they do what they can to satisfy their customers, I went in to exchange some shoes and they did it quickly and very professionally. I definitely will be going back to purchase my shoes there.”
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“I returned to this store to do a repeat purchase of the excellent work boots I had bought two years ago. Luckily the store had all my information on file since I no longer had the boots to verify the model. The gentleman on the phone when I called ahead, as well as the gentleman working the next day when I arrived at the store, were both very helpful and very friendly. Great customer service! Thank you.”