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February 2024 by Glenn L.
If I could give Rent-A-Center a 0 I would. Their customer service is terrible. If you lose your job and miss a payment, they call and harass you and threaten you with calling the police and call you a thief. Even if you had payment insurance for such situation, they drag their feet on letting the insurance for payments take effect. They are terrible to work with and treat you like a criminal. Their salesman Eric is the worst on treating customers. If you look on the internet you will find where Rent-A-Center was sued and lost for their treatment of customers. Stay away for Rent-A-Center.
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November 2023 by Chris Nelson
If I could give 0 stars I would. I have purchased multiple pieces from here. Always paid my rent on time. I changed jobs and asked if I could change my payment date by 7 days because of payday change. I was refused outright. When I asked about the protection plan which was explained to me as a buffer in case of job loss etc. I was told no that’s only in case of damage to the piece. This place will never get another cent from me. After 16 months of paying on a piece I am sending it back maybe they can find another sucker. Don’t waste your time or money here.
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January 2023 by Trevor Brown
All I gotta say is next time the manager is rude and talks to my wife like that again he's gonna need a straw to eat.... There no way they should let them talk to people like that
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October 2022 by RueBea Corona
Everyone has been great!
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October 2022 by Guillermina Emiliano
It was easy to set up
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August 2022 by Freddie Erebia
This place is a bad place to do business dont think I will come back after I paid my stuff off
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September 2021 by Christine Craven
Everyone is very friendly here never had any issues with anyone so don’t know what other people are complaining about, they help you out if you can’t make a full payment as long as pay something and you stay in contact with them. Already paid off six things from them. Maria is awesome!
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March 2021 by Scotty Vigil
If I could I would put zero stars. Been trying to get ahold of the manager and still nothing.
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March 2021 by Julian G.
This place is a joke! Do. It trust them especially the crook Randy! They will tell u something is new then u get home and the price has someone else's login already on there! The worked do not know what they're doing and they play you around! Don't rent from this place!
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March 2021 by Aylin Mendoza
I am surprised the treatment of the workers Maria and the manager is disastrous they do not attend well and do not know how to explain, some time ago I grabbed some furniture they told me how much I had to give to settle on time and now they came out with noI fulfilled my contract and everything doubled and according to they gave me a discount, very bad workers, one expects a good deal and I am not going back to this store at all.
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February 2021 by Willis Rouse
Customer service sucks
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December 2020 by Janet J.
If I could give this miserable place zero stars, I would. Some disgusting old Boomer (who I think was an excuse for the manager) was smoking a cigarette while I waited 20 minutes for him to finish. Rude, unprofessional, just disgusting. Then, this germ infested scum bag wore his face mask like a chin diaper. Maria, the other worker, was rude an incompetent. I will be contacting the regional manager. Just scum.
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October 2020 by Ana Garza
I just love RentaCenter Everything I own is from them.
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September 2020 by Gabe Rodriguez
The manger Randy is RUDE and DISRESPECTFUL, as well as his crew. Only employee that has any respect and does her job is Selena. Will definitely not be doing any more business with these people after my contract ends. Was LIED to right from the start by Maria, who DIDNT/COULDN'T explain the contract. Then get a rude call from Randy saying he gave me a month of free time which was a LIE due to the fact that i had previously PAID OFF my last contract before the early buy out of 6 months. Since the previous manager left this place has gone WAY down hill.
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August 2020 by Amber miracle
Staff is rude! I'm about ready to go Aaron's because they are more understanding and works with their customers. Randy the manager is the only nice one
