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July 2024 by Claudia
I wanted to write to submit my compliments to Jessi Studebaker with your Agency. As a 15+ years customer, I can say without a doubt that her customer service is the kind of customer service I would expect, and the reason why I feel confident to work with State Farm, and particularly with your agency.
Her attitude and passion to serve people is superb.
Once again, thank you for keeping agents like Ms. Studebaker available for us, and hoping she'll know her kindness doesn't go unnoticed.
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July 2024 by Daija Rodriguez
I recently switched agents June 7, 2024 to hopefully get better service. My last agent told me they weren’t able to fully issue insurance on my new car until June 2024. Now I have a $500 bill that I supposedly owe to Mark’s office. When I tried to level and talk to Megan regarding the surprise bill she kept telling me she can’t do anything about it. I told her well I cannot make a $500 payment when I thought they were being charged to my card. Then when I asked them to reach out to my last agent so they can talk about it and get back to me. They said they couldn’t then all of a sudden they called him yesterday and were being very rude to me. I also tried to talk to Mark and she said he would have to call me back. They are also saying I owe a bill on car I haven’t had since October. Thanks might have to switch again!!!
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May 2024 by Brooklyn Jenneskens
This is our go to office for our Renters. Everyone in the office is always so friendly and helpful. Jessi is great at keeping in contact and sending policies over promptly.
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April 2024 by Lajune Hays
Jessi is a very knowledgeable person. She answered all my questions and set me up with the app and a phenomenal car and home policy! Jessi, you are a credit to your office! Mark...give her a raise!!!?
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March 2024 by Angela Englehardt
Jessie was amazing and very helpful!
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February 2024 by Darrin Geahry
I've been with State Farm for a long time and have always had great experiences with different agents and their office staff. For example, the team at Ryan Walkers office in Bend are amazing, very professional and friendly. However, Megan seems to be completely incompetent, and on top of that they are rude and unwilling to help when they make mistakes on policy changes. If dealing with this office, I recommend speaking directly with Mark Larson or Terra to get good help!
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September 2023 by Star Robinson
Thanks Jessi!
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September 2023 by Laurie Sample
Great service! Thanks Jessi!
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September 2023 by Samantha Rhone
Thank you Jessi for answering all my questions. Much appreciated.
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September 2023 by KIM FELLOWS
Jessi is awesome!!!
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September 2023 by Justin Luke Riley
Mark and his team are always exceptionally helpful!
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September 2023 by David Gilliam
Always friendly service.
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September 2023 by Wilfredo Rosado-Chaparro
Great service!
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September 2023 by J Duncan
Thanks Jessi!!
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September 2023 by Travis B 74
Thanks Jessi !!
