Major Medical is a highly reputable business that consistently provides exceptional customer service. Their technicians are described as extremely personable, professional, and knowledgeable, with one technician, Kayden, being praised for their split-second speed, professionalism, and respect for customers' homes. Customers have had great experiences with the company, particularly with staff members like Eric, who has always come through for them, and Norma Thorsted, who thoroughly explained everything and ensured the customer's understanding before leaving. The delivery driver was also commended for their helpful setup and guidance. The company is known for its informative and responsive approach, as they are willing to address customers' needs and correct any misunderstandings. Additionally, a service technician, Matthew, was praised for their friendly and helpful service in resolving a problem and getting the equipment to someone in need.
I was new and reluctant to start CPAP. They were very patient with me. Educated me. Worked with me over a number of weeks to make adjustments to my mask and headgear. I highly recommend them. And hang in there. With time and patience, and their help, you can adjust to CPAP.
May 2025
Best company to work with. Friendly courtesy explains things and close by
January 2025
Great overall experience. Educated me with all the things I needed to know. Thank you.
